Position: Outreach Support Worker
Hours: Flexible hours
Our Purpose
Providing Care is dedicated to supporting young people in care as well as asylum seekers,
particularly those aged 16-18, as they transition to independence. We recognise that leaving
care is a critical phase in a young person's life and such provide tailored services to meet
individual needs. Our mission is to empower these young people by offering personalised
support that evolves as they grow in confidence and ability to manage day to day challenges
and integrate into society.
At Providing Care, we pride ourselves on our innovative approach in everything we do. As a
company, we lead by example, teaching our young people to never give up as there is
always a solution. We apply this mentality in everything we do, but more importantly, in
everything we want to do.
This service, developed through word-of-mouth recommendations, supports local authorities
in placing adolescents with mental health issues in a supportive yet independence-geared
environment.
We work with young people with various complex needs, facilitating transitions from hospital
wards to community living. Our team collaborates with hospital staff, local CAMHS teams,
and commissioning officers to ensure smooth and confident transitions.
Your Purpose
As an Outreach Support Worker at Providing Care, you will play a crucial role in guiding
young people aged through the transition from care to independent living.
You will work closely with the young person, their social worker, and other allied
professionals to deliver bespoke support based on their unique needs and as such you need
to be able to follow directions and work collaboratively. This may include assisting with daily
tasks, managing challenging behaviours, and providing emotional support. The role
demands empathy, compassion, resilience, problem solving, respecting professional
boundaries and a commitment to making a positive impact on the lives of vulnerable
young people.
But most importantly, you need to have a passion for working and supporting young people
on their transition journey from childhood and adulthood to independence.
Your Role (Duties and Responsibilities)
? Personalised Support:
Provide one-on-one support tailored to each young person's needs, helping them
develop life skills and confidence in their journey toward independence.
? Behavioural Management:
Work with young people who present challenging behaviours, offering consistent
support and implementing strategies to promote positive change
? Collaboration:
Liaise with social workers, mental health professionals, and other relevant parties to
ensure a coordinated approach to the young person's care.
? Daily Living Assistance:
Assist young people with daily tasks, including budgeting, cooking, cleaning, and
managing their personal affairs.
Supporting young people to re-join the education system or take the first steps on
their journey to employment.
? Emotional Support:
Offer a listening ear and emotional support to young people, helping them navigate
the challenges of transitioning out of care.
? Boundary Setting:
Establish clear and firm boundaries to foster independence while ensuring the young
person does not develop an over-reliance on the support worker.
? Record Keeping:
Maintain accurate records of interactions and progress, ensuring that all
documentation is up to date and complies with relevant regulations.
? Crisis Intervention:
Be prepared to provide immediate support in crisis situations, working to de-escalate
and manage challenging circumstances effectively.
? Safeguarding commitment and Compliance:
Reporting safeguarding concerns to senior staff within the organisation.
Following support plans to help young people to achieve their goals.
? Shift Patterns:
You will need to be flexible in working various shift patterns, including evenings,
weekends, and Bank Holidays.
To be successful in this role these are the essentials you will need:
Qualifications, Experience and Abilities
Essential:
? Experience working with young people, particularly those with diverse and complex
needs or challenging behaviours.
? Knowledge of the challenges faced by young people leaving care.
? Ability to build trust and rapport with young individuals.
? Knowledge of local community resources and services.
? Commitment to promoting equality, diversity, and inclusion.
? Strong communication (written and verbal) and interpersonal skills.
? Ability to work independently and as part of a team.
? Ability to use own initiative.
? Resilience and the ability to remain calm under pressure.
? IT capabilities
? A full UK Driving Licence
Desirable:
? Relevant qualifications in social care, youth work, or a related field.
? Experience working with mental health issues, self-harming behaviours and
behaviours that challenge.
? Knowledge of the care system and transition processes for young people as well as
safeguarding.
Additional Requirements
? Age Requirement:
Some placements require a minimum age of 23 due to the Local Authority's
requirements to be at least five years older than the youngest child in care.
? Gender-Specific Roles:
Certain placements may require female-only support workers based on the needs
and requirements of the young people in our care.
What We Offer:
? Competitive salary and benefits package.
? Ongoing professional development and training opportunities.
? A supportive and inclusive working environment.
? Opportunities to make a real difference in the lives of young people.
? Shopping Discount Platform
? Possibility to complete QCF qualifications to become qualified Youth and Community
Worker.
Providing Care is committed to safeguarding, protection, and promoting of welfare of
children. As part of our recruitment, selection, and appointment processes we conduct a
range of vetting checks including Right to Work and Enhance DBS checks, to ensure that
only those who are suitable to work with children and vulnerable people are appointed.
All successful applicants must be willing to undergo safeguarding screening appropriate to
the post, including checks with Disclosure & Barring Service/Disclosure Scotland with a
check against the "Barred children's list" and at least 2 references that cover the period of at
least the last 3 years of your employment as well as additional character references; for all
our services we will request references from where you have worked with either Children or
Vulnerable Adults.
It is a criminal offense for people who are barred from working in regulated activity (under
the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to
work unsupervised with that particular group (i.e. adults at risk, children, or both)
Equal Opportunities:
Providing Care is an equal-opportunity employer. We celebrate diversity and are committed
to creating an inclusive environment for all employees.
All young people are equally entitled to have their needs met in a fair and balanced way. All
team members are responsible for promoting equal opportunities for all, and for challenging
any behaviour or practice, that discriminates against any young person or colleague on the
grounds of race, religion, disability, age, gender, sexual orientation, or any other perceived
difference.
Job Types: Full-time, Part-time
Pay: 12.30-13.00 per hour
Benefits:
Casual dress
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Store discount
Work Location: In person
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