Job Description

Communication & Call Center Agent
£21,000.00 / £26.000.00 PA + Bonus
Responsibilities & Duties Role This position is accountable to provide the highest standards of customer service through the provision of inbound customer service telephone from potential customers
• Receive in-bound calls from customers, prospects & non-customers while maintaining established standards for number of calls, pick-up time, duration of call & quality of call
• Provide high quality customer service by answering customer enquiries efficiently & politely with correct & complete information
• Identify & maximise selling & cross-selling opportunities
• Continuous learning to keep up to date with changes & developments to products, services, & procedures
• Participate in Outbound calling programs & other projects & activities when required
• Perform customer transactions accurately & in an efficient manner
Note Due to high volume of CV's being received by us, only shortlisted candidates will be contacted. If you are not looking for change you may want to refer someone. If you or any of your friends or colleagues would be interested in pursuing an opportunity with Working Recruitment LTD, kindly reply back / send an updated CV to nb@workingrecruitemnt.com
Apply today to Working Recruitment LTD with your CV, LinkedIn public profile URL and cover letter
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Skills Required