Telephone Customer Service Working Recruitment Ltd – East Sussex
Job Description
Working Recruitment LTD – EAST SUSSEX
Manage, track, advance, and deliver KPI results in all inbound customer contact
Analyse changes and trends in customer feedback to identify potential training issues
Prioritise, own, and resolve caller drop-outs or rejection
Work with peers and team leaders to improve customer experience
Implement new initiatives to amplify the impact of the Customer engagement
Learn from departments both internally and externally such as Partners, Retention, Data Operations, and Marketing to ensure contact centre is unified in message and vision
Please apply to Working Recruitment LTD with your up to date CV & cover letter info@workingrecruitment.com
To learn more about WORKING RECRUITMENT LTD please follow Working Recruitment LTD on Facebook, Twitter, Instagram & LinkedIn pages.
Skills Required
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Job Detail
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Job IdJD1025575
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IndustryInsurance
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Total Positions1
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Job Type:Full Time
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Salary:25000-30000
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Employment StatusPermanent
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Job LocationSussex, United Kingdom
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EducationAny Postgraduate
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Experience1 - 3 Year
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Apply ByOct 04, 2020
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Job Posting DateJun 04, 2020