Job Description

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 28 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.



We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.



Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing.



What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Role Purpose

At its core, this role is about leadership. We are seeking a candidate who not only has a deep understanding of the working capital cycle but also embodies the qualities of a hands-on, empowering leader. The successful candidate will inspire and guide their team to consistently deliver operational excellence. This position is perfect for someone who is equally invested in their team's success and development as they are in driving financial outcomes.



You will be at the heart of our finance operations. This role provides significant exposure to key players in the industry, allowing you to become an instrumental part of our success. You will be responsible for managing performance, developing talent, and creating a positive team environment that drives high engagement and results.



We are looking for someone with strong communication skills who can effectively collaborate with internal stakeholders. You will work across departments to resolve issues, optimize processes, and support strategic objectives. This role demands a proactive and strategic mindset, with a relentless focus on quality, efficiency, and results. If you are passionate about leading teams and driving operational excellence, we encourage you to apply.

Role and Responsibilities

Managing the end-to- end process of the employee life cycle, from recruitment, onboarding, training, development and retention. Driving performance improvement plans when necessary. Overseeing all aspects of billing, cash allocations, and cash collections on a global scale. With approximately 10 direct reports, this position requires a strong people leader who thrives in a fast-paced, high-volume environment and is passionate about building a culture of accountability, collaboration, and continuous improvement. You will play a pivotal role in maintaining accurate and timely billing, ensuring cash is allocated swiftly and correctly, and executing effective collections strategies that reduce Days Sales Outstanding (DSO) and enhance cash flow. Carrying out regular 1-2-1s with each of your team members Being the point of contact for escalations for the team and ensuring the queries are handled correctly and promptly through to appropriate resolution Creating an environment orientated to trust, open communication, creative thinking and cohesive team effort. Building a cooperative and collaborative team that is flexible and adaptable to changing requirements and encourages a culture of continuous improvement Continuous reviewing and improving of current team processes as well as developing new processes Ensuring that team tasks are delegated daily to ensure the timely completion of billing, credit control and cash allocations tasks.. Allocating work effectively, making realistic compromises, to deliver exceptional service to our clients meeting accuracy and timeliness KPIs. Becoming a trusted advisor on debt escalations and bad debt cases. Build rapport and a collaborative environment with local offices, fostering positive relationships and addressing any concerns promptly Preparing monthly reports for the business Availability to support team through month-end activities including overtime when required by the business Undertake any further work, tasks, or projects reasonably requested by the Senior Working Capital Management Team, completing them to the required standards and within agreed timescales.

What you will have

You have a proven track record of successfully leading a large, multi-disciplined team that operates under multiple deadlines. Your strong people management skills are evident through your experience in hiring, developing talent, and fostering a high-performing culture.



Your emotional intelligence allows you to navigate uncertainties and setbacks with dignity and resilience. You remain calm and adaptable during busy periods or times of change, bringing creativity and new solutions to old problems.



With excellent communication skills, you articulate your thoughts with clarity and impact. Your strong interpersonal skills enable you to build robust relationships with both your team and senior stakeholders.



You possess a positive, can-do attitude and the confidence to lead through change and complexity, always promoting excellent customer service within the team. Your passion for continuous improvement, process optimization, and team collaboration drives you to achieve outstanding results.


Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required.



We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.



We recognise the value of flexible working and embraces hybrid working, allowing our people to work from home up to 40% of their working time. We do however remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together.