Job Description

Company Description
Portico is defined by our unique culture \xe2\x80\x93 One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.


Portico is now hiring for a Welcome Services Manager to lead our team based in the Birmingham offices of one of \xe2\x80\x9cThe Big Four\xe2\x80\x9d auditors! We are looking for a Welcome Services Manager to support the General Manager & Portico Welcome Services Leadership to deliver five-star service across our services at the firms Birmingham office. We are looking for a manager who has an ability to inspire and motivate their team through reward and recognition, training, and development to ensure that the highest standard of client care is delivered to all internal staff, visitors and our colleagues in other service departments. The Welcome Services Manager is responsible for overseeing ground floor and client floor receptions, room bookings, event coordination and floor hosting. Shift pattern: 40 hours per week on shift rotation 07:30 - 18:00
Salary: \xc2\xa333,000 per annum

Qualifications
We are looking for a proactive individual with the ability to think outside the box. They must have experience of managing a team within a corporate or five star hospitality environment. Ideally, we are looking for someone with experience of managing multiple departments in a busy environment meaning they can manage their time effectively and support their teams when needed, depending on business requirements. Preferably, the individual will have experience of mobilising a new site or offer and is confident in creating new processes, not being afraid to put innovative ideas forward.
Additional Information
What\'s in it for you?

• Competitive holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour confidential helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.
• Meals on Duty