Job Description

Campus Services (Campus Support)

THE POST - Welcome Ambassador- REF035

This is an exciting opportunity to join the University of the West of Scotland at our Paisley campus.

Working within Campus Services, the Welcome Ambassadors are part of the Welcome Team that provides a high quality support service to all colleagues within the Directorate and other University stakeholders ensuring an exceptional student and visitor experience and maintaining a positive image of the University.

Reporting to the Campus Administrator, the post-holder will undertake a wide range of campus related activities to support the day-to-day operations within the Campus Services Directorate.

The successful candidate should have the following:

• Good IT skills including the use of Microsoft applications
• Knowledge of the Liberty VOIP telephony system or a similar package
• Experience of working in a busy, customer-focused reception
• Experience of general clerical and administrative administration
• Excellent communication and organisational skills
• Ability to work under pressure using own initiative and be flexible to suit business needs
• Enthusiasm and commitment to delivering service quality
• Willingness to travel to other campuses as required

About us

University of the West of Scotland is one of Scotland\'s largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses.

With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others.

Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future.

We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes:

• 24 days of annual leave, plus a further 12 days for public/university holidays
• 19.3% employer\'s pension contribution, including death in service benefits on joining the pension scheme
• A flexible approach to working pattern and work-life balance
• Employee discount scheme across 3,500 retailers
• Fitness facilities across our campuses
• Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme
• Professional, career and research development opportunities.

Informal enquiries about the role, can be made to Laraine McMath, Campus Services Manager, by email to .

To apply, please submit a CV and covering letter detailing how your experience meets the criteria of this post to

Closing Date: 13th September 2023

Interview Date: 26th September 2023

The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

UWS is committed to equality and diversity and welcomes applications from underrepresented groups.

UWS is a \xe2\x80\x9cDisability Confident\xe2\x80\x9d employer.

University of the West of Scotland is a registered Scottish charity, no. SC002520.

Times Higher Education