Job Description

Details

• Reference: orbis/TP/2485/35570
• Positions: 1
• Salary: \xc2\xa311.04 per hour
• Category: Libraries
• Contract type: Permanent
• Working hours: 6 hours per week
• Posted on: 14 August 2023
• Closing date: 30 August 2023
• Directorate: SCC: Customers & Communities
• Location: Caterham Valley Library, Stafford Road CR3 6JG

About the role

\xe2\x80\x8bBased at Caterham Valley Library and Caterham Hill Library, the starting salary for this role is \xc2\xa311.04 per hour for working 6 hours per week (Saturdays). The full-time equivalent salary is \xc2\xa320,733 per annum.

As a Weekend Library Assistant, you will bring your enthusiasm to a role that provides vital services to the people of Surrey.

There is something for everyone at our libraries... Curious readers come looking for their next adventure. Students meet to revise for their exams. Families gather for Storytime and Rhymetime. Special interest groups share their passions. Older people access resources and secure their bus pass. The library is many different things to many different people.

Customer service is at the forefront of what we do, and you will need to utilise your positive attitude and resilience to deal with a wide range of enquiries. Libraries are busy, lively places to work that require creativity and initiative to ensure every customer has the best experience possible.

An average day might involve providing book recommendations, helping a customer use Microsoft Office, and taking part in a children\'s reading activity. You will also keep borrower records up to date and support library colleagues with events.

Our vision is for Surrey\'s libraries to become hubs of the community that all are proud of. We are looking for someone who shares this goal and is committed to creating a library where everyone feels welcome and is treated with fairness and respect.

As part of the application process, you will be asked to upload your CV and answer the following questions: * What are your motivations for applying?

• What do you think good customer service looks like from a Weekend Library Assistant?
• Why do you feel the library is important to the community?
• Describe a time when you pursued an opportunity to learn something new.

For more information, please find the full role profile below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how, as a valued employee, you can help shape our Council.

Additional information

The job advert closes at 23:59 on Wednesday 30 August.

Shortlisted candidates will be invited to interviews to be held on Thursday 7th September. You will be asked to answer a few questions and read a short story. The main questions will be provided in advance of the interview, though follow up questions may also be asked should further information or examples be required.

Rota

Saturdays: 10am-5pm

Please note that the above rota is subject to temporary or long-term revision, when required, to meet the needs of the library service, including occasionally covering until 7pm.

Location

Although based at Caterham Valley Library and Caterham Hill Library, you will also work at Oxted Library, which is in the same group, and will travel to other locations to support the wider library network as required.

There are no staff parking facilities at libraries in Surrey, however there are pay and display car parks close to most locations. If using public transport, please check what options are available for you to travel to individual locations, and when making your application, consider your travel costs and arrangements.

Contact details

For an informal discussion please contact Jacqueline Wilson by e-mail at or Linda Wilkins by email at \xe2\x80\x8b.

We look forward to receiving your application. Please click on the apply online button below to submit.

Benefits

• 26 days\' holiday, rising to 28 days after 2 years\' service (pro-rated for part-time staff)
• Option to buy up to 10 days\' additional holiday (pro-rated for part-time staff)
• A generous local government salary related pension
• Employee Assistance Programme
• My Staff Shop/shopping discounts

For more information about the wide variety of benefits you can take advantage of please visit for Surrey County Council staff.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

Surrey County Council