Job Description

Ely Office, Brampton Office, Iceni House, Spalding Office, Nene House, Ceres House, 2 Searby Rd, LN2 4DT, Quay House

Grade

Staff Grade 4

Post Type

Permanent

Working Pattern

Full Time

Role Type

Administration / Corporate Support, Communications / Marketing, Environment & Sustainability, Estates, Programme and Project Management, Analytical, Health and Safety

Salary Minimum

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Job description

This is an exciting opportunity to join the Partnerships & Development team who help manage the Environment Agency\'s boating navigations across the Anglian Waterways.

Our Partnerships & Development team work closely with internal colleagues and external partners and stakeholder to provide the best possible service and navigations for our boating customers to enjoy, as well as improving the local environment for both people and wildlife.

The income we receive from our estates and assets, such as our river moorings and our state-of-the-art marina in Northampton, are vital to help us maintain our navigations.

By working closely with colleagues and partners, you can expect to be involved in any of the following:

• Liaising directly with existing and potential partners on a regular basis to deliver efficiencies and attract vital income to enable our operational colleagues to maintain our waterways.

• Helping and overseeing the \'day to day\' management of our mooring sites and assist the team who run Northampton Marina.

• Looking for opportunities to expand the Agency\'s commercial income by having an initiative outlook and a strong focus on customer needs.

• Supporting externally funded projects to develop and improve our navigations for the benefits of the local communities as well as attracting new boating customers and visitors from across the country to our unique waterways.

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.

The team

We are the navigation authority for 568km of navigable waterways across Lincolnshire, Northamptonshire, Cambridgeshire, Bedfordshire, Norfolk, Essex and Suffolk known as the Anglian Waterways.

You\'ll join our dedicated Waterways Partnerships & Development team who assist the Anglian Waterways team manage safe boating navigations for our user to enjoy, delivering efficiencies and improvements to our waterways by working in partnership with others.

We are working towards a vision of becoming a sustainable navigation business.

Experience/skills required

Degree in appropriate discipline/experience in funding, marketing, tourism, estate management or similar.
Knowledge & experience of income generation.
IT literacy, knowledge of appropriate business software and systems.
Demonstrate strong health, safety and wellbeing principles for yourself and others.
Managing budgets to deliver value for money and achieve efficiencies.
Track record in project management/delivery including experience of letting and managing contracts and good understanding of health & safety plus environmental, heritage, social/Political issues.
Commercial/Financial awareness and budgetary control experience.
Can work under pressure to financial targets and deadlines.
Can deliver/manage coordinated customer contact programme with high level negotiation/presentation skills.
Undertaking post project evaluation/ submission of monitoring reports & funding claims where appropriate
Monitoring projects and programmes to ensure compliance with Environment Agency/Partners policies & procedures, legislation & audit requirements, with reference to health & safety and environment & heritage issues.
Awareness of water-based activities would be an advantage but not essential.

Contact and additional information

For further information please contact Ian Bliss - ian.bliss@environment-agency.gov.uk or 07771833081

Job description attachment 1

Candidate pack

Closing Date:

25/08/2023, 23:55 hours

Level of security checks required

Basic Check

Competence 1

Achieves Results

Description

In no more than 250 words please give an example of a time you have delivered a piece of work you are proud of within a short timescale.

What obstacles and challenges did you have to overcome?

Competence 2

Focuses on Customers and Partners

Description

We provide a service to our boating customers, the wider business, and the public. We aim to ensure that we meet the requirements of our customers and deliver a high-quality service. We require someone who has previous experience of working in a customer focussed team.
In no more than 250 words tell us about a time when you have provided excellent customer service.

Competence 3

Takes Decisions and Solves Problems

Description

We receive a variety of requests, frequently unique and some requiring input from others. Therefore, we require someone who can think quickly, investigate options, resolve any issues, and respond to the enquiry.

In no more than 250 words give an example of where you have solved an issue without the benefit of a set procedure.

Role specific license requirements

The successful candidate will be expected to travel as part of the role, so a full driving licence is essential.

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.

Environment Agency