Warranty Administrator
Newark-on-Trent, Nottinghamshire, United Kingdom
Job Description
Warranty Administrator
Newark, Full Time, Permanent
Excellent salary and benefits package
Our Internationally operating Newark based Client is looking for a Warranty Administrator to join their Service team on a full-time permanent basis.
Your main duties will be Execute the processing and recovery of warranty claims.
THE ROLE
Your responsibilities as a Warranty Administrator will include:
- Ensure all warranty claims from customers are recorded in a timely manner
- Own the communication with the engineer and customer care team on any warranty claims received
- Ensure all warranty parts are returned for processing
- Ensure all warranty claims are actioned with the factories to ensure 100% recovery
- Complete all necessary administrative paperwork to ensure all warranty claims are processed efficiently
The ideal Warranty Administrator will be able to demonstrate the following key skills and experience:
- Excellent telephone manner with the ability to build a quick rapport with customers over the phone
- Excellent Customer Service and communication skills (Phone & Email)
- The ability to listen and really understand customer needs
- The ability to take initiative and drive decisions
- A self-starter who brings energy and ideas
- Ability to influence and adapt to an ever-changing environment
- Strong organisational skills
- Personal credibility and professionalism
The fantastic benefits included with this role are:
- Healthcare with Vitality
- 25 days holidays plus bank holidays
- Death in service
- Pension
- Free parking
- Working hours 9.00am - 17.30pm
If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback
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Job Detail
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Job IdJD3002519
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£25000 - 30000 per year
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Employment StatusPermanent
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Job LocationNewark-on-Trent, Nottinghamshire, United Kingdom
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EducationNot mentioned