Job Description

Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation.

We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.

We have a fantastic opportunity for a talented individual to join our team in Hemel Hempstead as a Warehouse Operations Manager to lead a team of warehouse shift managers, section leaders and operatives. As a Warehouse Operations Manager at Gist, you will be accountable for the delivery of our objectives across all shifts and changes. You will support the network, allowing Gist to excel in service and minimise cost risks. In this role, you will lead the warehouse functions of the distribution centre, ensuring that customer requirements are met efficiently and cost-effectively.

What's in it for you?

Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special...

20% M&S discount on most things from furniture, fashion and food 25 days' annual leave plus bank holidays (rising with length of service) Discounted rates on healthcare cash plan Private Medical Healthcare Attractive annual bonus scheme, based on M&S performance and personal objectives Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary) Access to a wide range of wellbeing support - including our Employee Assistance Programme A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development Cycle to work scheme

Role details:

Salary:

48,000 to 53,000 per annum (DOE)

Hours:

40 hours Per Week

Working pattern:

DAYS | 5 Days from 7 (inc. 1 weekend in 3)

Location:

Gist Limited, Hemel Foods, HP2 7PZ

Interview Process Overview

Automated Video Interview:

Candidates complete a short online video interview via Willo to provide an initial insight into their skills and motivation

Initial Telephone Interview:

A follow-up call with our recruitment team to discuss experience, suitability, and expectations in more detail

On-site Assessment Day:

Selected candidates will attend an in-person assessment day, including interviews & practical exercises

What You'll Do

Support shift managers with counselling, coaching and the development of all employees. Ensuring effective communication within the warehouse teams through meetings, briefings, shift managers, DLCs Driving positive change and engaging culture, bringing to life the Gist values Accountable for Operational excellence i.e. cost and service delivery including Peak planning/delivery Be resp5 Days from 7onsible for overall productivity within the operation, ensure that activities are cost effective and manage levels of manpower and other resources. Plan and co-ordinate detailed operational activities through shift managers, to ensure the required level of service is provided to the customer. Customer service management including escalation to store Accountable for delivery of operational KPIs. Maintain and improve performance levels to maximise efficiency of operation in line with account KPI's. Accountability for delivering the warehouse budget Ownership of continuous improvement initiatives and controllable costs

Who You Are

Thorough knowledge and hands on experience of a warehouse function within the FMCG Distribution Industry. A background operating at a managerial level is a must. A passion for encouraging teamwork, focusing on creating an innovative culture where all employees can voice their suggestions and ideas. Excellent team management and customer relationship skills. An analytical mind-set. Flexibility to cover a variety of shift patterns in the future. Previous experience working with Trade Unions

Why Gist?

At Gist we are united by our core values; with safety and people at the heart of everything do, we are

progressive, accountable, collaborative,

and

ethical

.

Our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely protective of everyone's health, safety, and wellbeing, and align firmly to M&S's sustainability commitments in Plan A.

Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there's never been a better time to be part of our team. Join us and make an immediate impact.

Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it's meaningful to you, it's important to us.

Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply.

Job Types: Full-time, Permanent

Pay: 48,000.00-53,000.00 per year

Schedule:

Day shift
Work Location: In person

Reference ID: WOM.17