Job Description

NO AGENCIES PLEASE Hours: 9am to 6pm Monday to Friday About us We are an award winning 3PL operating in Central Bedfordshire for over 50 years. As a robust, fast growing family business, we now have almost 200 employees working across our 5 warehousing sites and Distribution Centre. We offer a competitive salary, excellent employee benefits and continuously invest in our workforce. The role of the warehouse administrator is to support the Site Manager and general operational team with all aspects of administration within the daily running of the warehouse.

• Generally responsible for preparing and monitoring all documentation to process inventory and supplies by receiving, storing, and delivering goods
• To understand, orchestrate and manage all areas of administration throughout the operation (goods in, goods out, inventory control)
• Ensure compliance with all legislation for Health & Safety and company housekeeping standards

Major duties & responsibilities:

• Administration of orders, stock control, goods in and all supporting documentation
• Update & monitor non-conformances
• Inform internal and external customers about any changes with inventory and orders
• Maintain filing records daily and archiving monthly
• Undertaking general administrative duties such as filing, photocopying, stationary orders
• Assist operational team process customer returns
• Deal and respond to emails and calls in a timely manner
• Assist the Site Manager with administrative paperwork and WMS investigations
• Produce and provide KPI reports for customers and senior management
• Liaise with transport to coordinate customer deliveries
• Maintain high customer satisfaction levels through excellence in dispatching, identifying, receiving, and ensuring quality of products
• Interact with customers to resolve problems or answer questions.
• Maintain records, utilise specialised reports, and document relevant information to calculate warehouse reports
• Ensure housekeeping standards are kept at a high level, including the overall site appearance
• Having a clear understanding of the costs within the operation and the further development of profitability by Client
• Comply fully with Health and Safety and other legislative obligations within the warehouse to minimise risks wherever possible
• Contribute towards the warehouse strategic plan, to implement and develop Continuous Improvement Plans and Lean/6s initiatives to processes these policies and implement where applicable
• Must have a hands-on approach, to help the team when required in the warehouse, interaction will involve labelling, taking photos and possible wrapping and banding
• Any experience of PPT and MHE is advantageous
• Any other duties considered necessary to fulfil the role

What we are looking for... Profile

• A proven history and ability to work with customer constraints, meet tight deadlines, and managing operational needs
• An understanding of warehouse software application packages and Microsoft Office proficiency
• Ability to retrieve, analyse, and input data
• Hands-on dedication to staff training and championing new ideas
• Excellent interpersonal and communication abilities
• Strong organisational and time management skills
• Ability to work with others
• Ability to build and maintain good working relationships with all customers, ensuring they receive the best possible service at all times
• A positive \xe2\x80\x98can do\xe2\x80\x99 attitude and flexible in their approach to work
• A logical approach to problem solving

Technical competencies:

• Previous administrative experience is essential
• Previous warehouse experience is desirable
• Strong organisational skills
• Strong computer literacy, including knowledge of WMS systems
• Good working knowledge of warehouse / transport procedures
• Strong knowledge of Microsoft Office packages
• Accepts additional challenges and responsibilities
• Ability to adapt and learn new IT software
• ADR awareness is an advantage but is not essential as training would be given

Behavioural competencies:

• Ability to communicate at all levels and build strong, positive relationships
• Drives self and the team to exceed goals
• Shares information frequently and systematically to support people and business results
• Strong ability to implement changes as well as lead others to have a positive response to change
• Encourages innovation and progressive ways in the workplace
• Proactively seeks out opportunities to gain new knowledge and skills
• Team Player but also ability to work on their own initiative
• Confident and professional manner
• Willing to step in and help other areas as required.

This job description is provided as a guide to the main duties and responsibilities of the role. The employee is required to undertake such other duties as may be reasonably required. Benefits:

• Holiday: 23 + bank holidays
• Pension: 4% EE and 4% ER following probation
• 3 x Basic Life assurance
• Medicash & EAP

Summary Job Type: Full-time Salary: \xc2\xa327,431.00 per year Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Health & wellbeing programme
• Life insurance
• On-site parking

Schedule:

• Monday to Friday
• No weekends

Work authorisation:

• United Kingdom (required)

Work Location: In person Reference ID: MC - Warehouse Administrator LIP