Job Description

Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients\' throughout the UK, Europe and Globally across all Worldwide trade routes.

At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needs. That\'s why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients\' individual and ever-changing requirements.

• Receipt and processing of all customers orders updating stock inventory within the warehouse management system and providing the initial point of contact for customer enquiries.
• Processing of customers\xe2\x80\x99 Warehouse and movement Orders in accordance with established procedures and agreements.
• Update and maintain the accuracy of the Company\xe2\x80\x99s Warehouse Management System.
• Book in the receipt and discharge of all inbound freight, manually and via EDI.
• Process stock enquires and resolve stock queries
• Photograph new stock and send to customers
• Obtain and send customers\xe2\x80\x99 delivery ETAs
• Book in Warehouse receipts (containers and trailers)
• Arrange transport (Simarco and 3rds party couriers)
• Obtain PODS for customers.
• Filing and general administration duties.
• Respond to and deal with customer communication by email and telephone

Hours of Work

Monday - Friday

09:00 - 18:00

40 hours per week

1 hour unpaid lunch break

Experience

• Prior experience working within an administration or customer service role.
• Previous office experience within a warehouse or logistics environment.
• Background dealing with in coming deliveries, drivers and customers.

Education

• Recognised pass rate for GCSE in Maths and English

Personal Qualities

• Ability to multi-task and work in a fast-paced environment
• Ability to communicate effectively with customers and co-workers
• Ability to function well as part of a team
• Diligent attention to detail and attention to safety
• Ability to work under pressure
• Flexibility in work and hours

• Salary depending on experience
• 24 days annual leave plus 8 bank holidays
• Full training and support
• Discount Platform
• Cycle to work scheme
• Employee assistance program
• Extensive learning opportunities
• Employee Engagement Forum
• Reward and Recognition programme
• Tusker car scheme
• Monthly Pay Day Treat Day
• Learn management system

Simarco Worldwide Logistics