Job Description

We are looking for enthusiastic and customer focused people to join our team at The Pelican!

The Pelican, apart of the Public house group, is a welcoming and vibrant pub offering exceptional dining and drinking experience with a relaxed and friendly atmosphere. We take pride in serving high quality food and beverages, while delivering outstanding customer service.

Hourly rate*- 12.21 per hour + Tips (Earn up to 18 per hour)

What's in it for you as a Waiting team member at The Pelican:

50% off food and drinkin our pubs for a table of up to 4 people

Every penny of service charge goes to the peoplewho work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.

Access to Benefits platform with hundreds of discountson shopping, gym memberships, holidays, bars and restaurants + More.

24/7 Health and wellbeing support*, Access support lines anytime for your mental, physical and financial health.

Celebrateyour 1-year work anniversary with dinner for 2 and an overnight stay in the Cotswolds

,

On us!

Access to Wage stream

*,

A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.

Earn morewith our employee referral scheme.

Delicious

staff meals on shift.

Career progressionopportunities, on going training to develop yourself personally and professionally.

What you'll be doing Front of house at The Pelican:

Greet guests warmly and ensure they feel welcome offering assistance with menu choices and special requests. Food & drink knowledge, Have a good understanding of the menu, including ingredients and preparation methods, to provide recommendations and answer customer queries. Proactively check on guests during their meal to ensure guest satisfaction and address any issue that may arise. Collaborative teamwork, Work closely with kitchen staff, bar tenders and other team members to ensure an efficient service.

About you, our new Waiting team member:

Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexible approach to work.

Previous experience in a high-end and high-volume establishment is preferable but not imperative.


Join our energetic, fun and ambitious team at The Pelican, Click apply and we'll take it from there!




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INDFOH