Job Description

At Barnardo\'s Volunteers are a vital part of our charity, bringing skills, experience and support which help to provide better outcomes for more children and young people.

In the last year approximately 16,000 people volunteered their time across 800 Barnardo\'s services, 600+ retail stores, Fundraising activities, and Business services.

This year, Barnardo\'s have launched a new Volunteering Strategy, committing to \xe2\x80\x9cinvest in volunteers to ensure they maximise their potential, have a transformative experience and provide better outcomes for more children, young people and families\xe2\x80\x9d.

How can you help?

There is a fantastic opportunity to join the Barnardo\'s Volunteering & Community Engagement team as a \'UK Volunteering Support Officer\'.

As a Volunteering Support Officer, you will work remotely across the UK providing a comprehensive, proactive, and professional administration and support service to contribute to support effective volunteer involvement across the charity.

The UK Volunteering Support Officer will help ensure that all our volunteers have a positive experience and are able to actively contribute to transforming the lives of children, young people, and families.

As UK Volunteering Support Officer, you will:

• Provide high quality administration and support to in line with policy, procedures, legal requirements, and volunteer management good practice.
• Administer the disclosure process for all volunteers across all four nations of the UK, carrying out DBS/PVG/Access NI checks in accordance with legislation.
• Maintain Barnardo\'s volunteering systems and troubleshoot any issues.
• Collect and collate management information and reports, producing statistics/reports on a regular basis.
• Monitor compliance of volunteer records through regular audits.
• Respond to external volunteer enquiries and internal volunteer management queries.
• Assist in the organisation and delivery of meetings and training events.
• Coordinate the Volunteering team\'s internal communications across the charity, including producing a monthly newsletter and preparing articles and mailouts.
• Provide administrative support to the Head of Volunteering & Community Engagement
• Contribute to the development and roll out of specific project/initiatives.

Whilst a knowledge of volunteering is not a requirement for the role, we would like someone who understands the value that volunteers can bring to an organisation.

We are looking for someone who is highly organised, able to prioritise a busy workload, with an excellent attention to detail. Providing exceptional administration support as part of the UK Volunteering Team, you\'ll ensure everything is well organised and co-ordinated to benefit volunteers, volunteer managers at Barnardo\'s.

Excellent customer service, communication, problem solving, and IT skills are key to fulfilling this role.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo\'s . We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out 1st April 2023. This is a positive change for the charity, and a key pillar of our Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardo\'s as it will offer clear routes of progression for colleagues to progress through the pay band of their role.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay progression steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo\'s pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo\'s believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo\'s. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo\'s stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo\'s Learning and Development offer

*T&C\'s apply based on contract

About Barnardo\'s

At Barnardo\'s we believe in children - no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

Barnardo\'s