Job Description

The University of London

The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global.

We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.

We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.

The Role

Are you passionate about education and technology? Do you thrive in providing exceptional support to students and staff? If so, we have an exciting opportunity for you to join our team as a VLE Support Officer. In this role, you will play a crucial part in enriching the learning experience of our students by maintaining and enhancing our Virtual Learning Environment (VLE) for the Undergraduate Laws programme. As a VLE Support Officer, you will be responsible for developing and maintaining educational content and learning resources on the VLE. You will also take the lead in supporting online activities and assessments, guiding students through online tutorials and efficiently managing assessment processes on the platform. Additionally, your excellent communication skills will be put in use as you provide first-line technical support to users, promptly addressing enquiries and assisting both students and academic staff in using the VLE.

The ideal candidate will have a proven track record in creating engaging online learning resources and supporting activities, ideally within a Higher Education environment. As a front-line support professional, excellent interpersonal and communication skills are essential to effectively assist users in navigating the Virtual Learning Environment (VLE). Essential technical knowledge includes prior experience supporting Moodle in an educational context, preferably within Higher Education. Familiarity with a diverse range of tools and learning technologies. If you are passionate about online education and have the required experience and skills, we encourage you to apply for this exciting opportunity.

For a full role profile, please refer to the job description.

Further information

To be considered for this opportunity, please submit your application and CV (by clicking \'Apply\' at the top of this page) before the closing date at midnight on 10th September 2023.

The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting.

The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will be required to attend on specific days for training or team meetings.

The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented at all levels within the University. All appointments will be made on merit, based on the criteria identified in the job description.

Pursuing excellence in education and equal opportunities.

From \xc2\xa335,423 per annum

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