Job Description

Are you looking for a field based role, one with autonomy and the opportunity to interact with the public in a meaningful way? If this sounds interesting to you then this role is for you, the Visiting Officer works for Lambeth Council though Capita Plc and visits business\' to carry out business rates visits.

The purpose of these visits is to look around the properties to ensure that the business rates being paid are correct and the business is in the correct banding. At the start of the week you are provided with the visits you need to make, you can then plan your week dividing your time between visiting the business\' and completing the administrative tasks from home.

We are looking for someone who is outgoing and able to communicate with the public, someone with an attention to detail and a good level of customer service experience.

Job title: Visiting Officer (Field based - SW16 5DA)

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What you\xe2\x80\x99ll be doing:

Visit commercial premises and arrange appointments with landlords, agents, business owners, etc. to gain access to them

Liaise with other agencies such as the Valuation Office Agency and other departments within the Council

Inspect properties or sites that have been given planning permission to carry out works that will affect the Rating List

Provide reports to the Valuation Office Agency that assist in keeping the Business Rates database up to date

Establish liability, entitlement, exemptions, discounts and reliefs for Business Rates

What we\xe2\x80\x99re looking for:

A full driving licence and access to a vehicle

Good written and numerical skills

Computer literacy and ability to use handheld devices

Enthusiasm, friendliness and confidence

Initiative, self-motivation and accuracy

Good communication and presentation skills

Ability to work under pressure and to tight deadlines

Ability to work independently and as part of a team

About us: Capita Public Service \xe2\x80\x93 LPS

Our world class Local Government Services team supports local councils to improve outcomes and focus on what matters in their communities. Managing tax and other revenue collection, benefits payments, building control support, IT networks, accounting and much more \xe2\x80\x93 we make it easier for council teams to concentrate on front line services.

Utilizing your Revenues knowledge, you will champion learning and development within our back offices, ensuring all aspects of employee development from new starter and upskill training through to ongoing support development.

What\xe2\x80\x99s in it for you?

A basic salary of \xc2\xa327,000

23 days\xe2\x80\x99 holiday (rising to 27) with the opportunity to buy extra leave

Based in the Lambeth area with travel across the borough and some home working

A hybrid role with the scope to plan and manage your own workload

company matched pension, life assurance, a cycle2work scheme, 15 weeks\xe2\x80\x99 fully paid maternity, adoption and shared parental leave, paternity pay of two weeks\xe2\x80\xa6and plenty more

voluntary benefits designed to suit your lifestyle \xe2\x80\x93 from discounts on retail and socialising, to health & wellbeing, travel and technology

the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you\xe2\x80\x99ll do next:

Choose \xe2\x80\x98Apply now\xe2\x80\x99 to fill out our short application, so that we can find out more about you.

We\xe2\x80\x99re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We\xe2\x80\x99re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you\xe2\x80\x99d like to discuss other changes or support you might need going forward, please email or call 07784 237318 and we\xe2\x80\x99ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location: London

, United Kingdom

Time Type: Full time

Contract Type: Permanent

Capita