Job Description

Overview

We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. In this vital role, you will be the first point of contact for pet owners and their pets, providing exceptional customer service and support in a busy veterinary practice. Your organisational skills and attention to detail will help ensure the smooth operation of our reception area, while your passion for animal care will shine through in every interaction.

Responsibilities

Greet clients and their pets warmly upon arrival, ensuring a welcoming atmosphere. Schedule appointments and manage the booking system efficiently. Answer phone calls and respond to enquiries regarding services, treatments, and pet care. Maintain accurate patient records and update client information as needed. Process payments and handle financial transactions with care. Assist veterinary colleagues with administrative tasks as required, including patient restraint, kennel area duties and lab work. Ensure the reception area is tidy, organised, and well stocked. Provide clients with information about preventative care, products, and services offered by the practice.

Requirements

Previous experience in a veterinary or animal care environment is highly desirable. Strong communication skills with a friendly and approachable demeanour. Excellent organisational abilities with attention to detail. Proficiency in using computer systems for scheduling and record keeping. Ability to multitask effectively in a fast-paced environment. A genuine love for animals and a commitment to providing outstanding customer service.
We look forward to welcoming a new member into our close-knit team!

Job Types: Part-time, Permanent

Pay: From 12.30 per hour

Expected hours: 10 - 25 per week

Benefits:

Employee discount
Experience:

reception: 1 year (required)
Work Location: In person

Reference ID: VR0425