Job Description

Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and Winners.With variety comes plenty of surprises-our environment is ever-changing, and that\'s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Are you ready to Discover Different?

TJX Europe is the leading off-price retail business in Europe. Working across TK Maxx and Homesense brands the Ecommerce team is responsible for delivering the off-price shopping experience online.

This role is for a hands-on User Experience Design generalist that delivers UX design, strategy and implementation across the web and apps. Working as part of the Experience Design team within Ecommerce you will champion best practices and put users\' needs at the centre of all design work. Within this role, you will design effortless, seamless products that are simple to use, deliver measurable value to customers and the business and evolve with changing needs. This role will report to the Manager of UX.

As UX Manager, you will be able to lead your projects and manage and support the more junior members of the team on their projects. You will have a strong focus on organising the day-to-day by maximising agility to drive efficiency.

You will be able to demonstrate a good knowledge and experience of creating successful experiences across mobile apps and web, a good understanding of user research and how to drive design decision making based on user insight.

Responsibilities:

• Manage day-to-day design team process based around agile rituals
• Provide UX design support across a range of strategic initiatives to transform customer experience through user-centred design.
• Conduct user research, testing and build testing knowledge base.
• Focus design on users to achieve UX KPIs.
• Use UX techniques to accelerate ideation. Co-develop the design and delivery process with colleagues, with clear UX/UI deliverables.
• Promote a common language, standards and set of best practices across UX design partnerships.
• Ensure designs conform with WCAG 2.1 AA accessibility standards.
• Work collaboratively with key stakeholders across Insight, Customer Experience, Creative, Content and Technology functions.

Skills & Experience:

• Broad experience in delivering successful, high quality, web and mobile app user experiences.
• Provable experience of increasing metrics through design
• Excellent design process & skills producing high quality deliverables across the design cycle.
• Experienced in conducting own user research and using metrics, data insights and measurement frameworks to inform design.
• Experience of working with Apple Human Interface Guidelines and Android Material Design.
• Experience of designing within WCAG 2.1 AA accessibility standards.
• Experience working in scrum/sprint-based or kanban software development teams.
• Knowledge of front-end technologies: HTML5, CSS, JavaScript and iOS & Android.
• Working knowledge of UX designers\' software tools for survey, content templating, wireframing and user testing.
• Experienced in the use of UX Design Pattern Libraries and Design Systems.
• Experienced in heuristic evaluation techniques.
• Experienced in defining information architecture.

Come and Discover Different at TJX. From opportunity and teamwork to growth, we think you\'ll find that it\'s so much more than a job. When you\'re a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding the greatest deals and fantastic style. Best of all? They have a lot of fun doing it.

We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It\'s our way of empowering you to make your career here.

TK Maxx