Job Description

City Health Care Partnership CIC are looking for highly motivated, enthusiastic individuals to join their team of Support Staff in the Urgent Treatment Centre's based in Bridlington and the East Riding of Yorkshire. The Support Staff member will be responsible for booking in all patients on SystmOne, answering phone calls to the department, directing patients accordingly, chaperoning GPs and Practitioners, home visits, equipment and vehicles checks, medication checks, monitoring the waiting room, performing comfort calls and a variety of administration duties. Patient presentations will include undiagnosed undifferentiated illness and minor injuries, acute presentations and at times the exacerbation of long-term conditions.Main duties of the jobThe Support Staff member will be responsible for supporting the clinical team to ensure that the highest standard of clinical care is provided for patients across CHCP Main duties of the job To provide a professional administrative service within the Urgent Treatment Centres. To support all clinical staff in the delivery of care to patients To support in the day-to-day non-clinical running of the Urgent Treatment Centres. To transport and support the duty doctor or practitioner with workloads and routes within clinical priority when carrying out home visits covering Hull and East Riding of Yorkshire. You will be part of a large team that covers bases across Hull and East Yorkshire on a shift pattern that covers a service running 24 hours a day, 7 days a week over 365 days of the year.For more information regarding the role please contact Mandy Cox, Team Leader on 01482 335180 or emailmandy.cox4@nhs.netAbout usAt CHCP, we're passionate about peopleand we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice.Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first-class healthcareto thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.As the 13thlargest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.Date posted24 February 2025Pay schemeAgenda for changeBandBand 2Salaryxc2xa323,615 a year pa/prContractPermanentWorking patternFull-timeReference number810-7029639Job locationsBeverley Urgent Treatment CentreSwinemoor LaneBeverleyHU17 0FAJob descriptionJob responsibilitiesPlease see the job description and person specification attached to this job advert for full details on the role. Job descriptionJob responsibilitiesPlease see the job description and person specification attached to this job advert for full details on the role.Person SpecificationQualificationsEssential

• Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
• Word processing to OCR level 2 standard International Computer Driving License (ICDL) or able to demonstrate high level of keyboard skills and knowledge
• Current Full Driving License
• Basic Life Support training or willingness to undertake

• Knowledge of a range of reception and administration procedures.
• Standard IT skills including basic knowledge of Microsoft programmes.

• Knowledge of stock rotation and control procedures

• Previous experience working with the general public

• Previous driving experience

• Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
• Word processing to OCR level 2 standard International Computer Driving License (ICDL) or able to demonstrate high level of keyboard skills and knowledge
• Current Full Driving License
• Basic Life Support training or willingness to undertake

• Knowledge of a range of reception and administration procedures.
• Standard IT skills including basic knowledge of Microsoft programmes.

• Knowledge of stock rotation and control procedures

• Previous experience working with the general public

• Previous driving experience

NHS