Job Description

About the role

Salary: In line with National Minimum Wage

Hours: 37.5 hours per week

Closing date: Wednesday 29th November 2023

Role type: permanaent

Job Summary:
The Distribution Centre stores, processes and prepares donated stock for distribution via transport vehicles. The post holder will:

Support the Depot in all operational duties within the Distribution Centre.
Ensure that shops receive good quality stock on a regular basis in order to maximise income.

Key Working Relationships

Retail staff.
Depot staff.
Transport staff.
Shop staff.
Volunteers.
Other St. David\'s Hospice employees.

Training Providers.
Recycling Companies (unloading recycling and waste).

Key Areas of Responsibility:
To support the Retail Manager in operational tasks as required.
To sort, collect and deliver donated stock to SDHC shops as required following SDHC procedures.
To move stock between shops as required and assist shop staff and volunteers by placing deliveries in earmarked areas.
To collect donated items from donors as requested.
To deliver sold items as planned.
To plan and undertake Tip-Trips (waste disposal and recycling) as necessary, following set procedures.
To record customer deliveries and collections.
To help promote SDHC and its work both to volunteers and the public.
To comply with H & S Regulations including safe handling procedures.
To transport volunteers to and from their place of work as necessary.
To ensure vehicles are kept clean and serviced as required.
To attend meetings and to report on progress identifying areas requiring action.
To deliver / collect any clinical services equipment as necessary.

Additional Duties

All job descriptions are subject to review. Job holders are expected to be flexible and be prepared to carry out any similar or related duties which do not fall within the work outlined.

Any review will be undertaken by the line manager, in consultation with the post holder.

Person Specification

Skills

Ability and a good understanding on how to work with volunteers & training agencies
Excellent customer service skills and good interpersonal communication skills
Good written and verbal communication skills
Ability to plan & prioritise workloads
Experience and understanding of team working
Holder of a full, clean, valid UK driving licence

Personal Qualities

High level of physical fitness to cope with lifting and moving of goods, including furniture
Empathy with the work of St. David\xe2\x80\x99s Foundation Hospice Care
Flexibility
Perseverance
Other Information
Health and Safety

To ensure that the agreed procedures are carried out and be aware of the responsibilities placed on employees under the Health and Safety at Work Act. To maintain a safe environment for employees and visitors.

Data Protection

If you are required to do so, process and/or use information held on a computer or word processor in a fair and lawful way. To hold data only for specific registered purposes and not to disclose it in any way incompatible with such a purpose. To disclose data to authorised persons or organisations as instructed.

Equal Opportunities

It is the aim of St David\'s Hospice Care (SDHC) to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, race, colour, nationality or ethnic origins, or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end, SDHC has an Equal Opportunities Policy and it is for each employee to contribute to its success.

No Smoking Policy

SDHC operates a No Smoking policy.

Conditions of Service:
In accordance with SDHC Employment Manual.

Pension Scheme

A Pension Scheme is offered on appointment. Staff may prefer to make their own arrangements.

Confidentiality

All information concerning patients/clients and staff must be treated as strictly confidential at all times.