Job Description

Role Overview:

As a Trainee Sales Representative, you will support the wider sales team by developing strong client relationships, identifying customer needs, and recommending appropriate utility services.
The role is focused on in-person engagement and involves direct communication with clients to understand and fulfil their service requirements.

This is an entry-level role designed to provide full training in all areas of sales, product knowledge, and customer relationship management.

Key Responsibilities:

Customer Contact:

Engage directly with potential and existing customers through face-to-face meetings to introduce utility services.

Needs Assessment:

Conduct thorough consultations to assess customer utility requirements and recommend suitable services.

Product Presentation:

Present clear and accurate information regarding energy, broadband, and water services, explaining service features and contract terms.

Proposal Development:

Prepare tailored quotations and service proposals based on the specific needs of each client, ensuring accuracy and professionalism.

Customer Relationship Management:

Build and maintain strong, ongoing relationships with clients, providing support, addressing queries, and offering additional services when appropriate.

CRM Management:

Record all customer interactions and activities within the company's CRM system, ensuring records are up-to-date and accurate.

Team Collaboration:

Work closely with colleagues across the sales and operations teams to deliver a high standard of customer service and achieve shared goals.

Professional Development:

Attend training sessions, workshops, and team meetings to develop product knowledge, refine sales techniques, and enhance professional skills.

Requirements:

Excellent communication and interpersonal skills Strong organisational skills with the ability to manage multiple priorities Ability to develop and maintain professional relationships with customers Commitment to continuous learning and professional development Basic proficiency in Microsoft Office and CRM systems No prior sales experience required; full training will be provided

Benefits:

Full induction training and continuous professional development support Clear progression pathways into senior sales and management roles Employee wellness and wellbeing initiatives Staff discounts on a range of utility services Modern London office location with excellent transport links Regular team-building events and employee recognition programmes
Job Type: Full-time

Pay: 27,784.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Free or subsidised travel Free parking Language training provided On-site parking
Flexible language requirement:

English not required
Schedule:

Monday to Friday Weekend availability
Education:

GCSE or equivalent (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person