Job Description

Company Description

Eurofins Forensic Services (EFS) is the largest forensic service provider in the UK and Europe. We are part of Eurofins Scientific, which is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on and forensics. Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.



Please note this is a Full time role Permanent, working 37.5 hours per week - Competitive Salary. Location is Feltham UK, close to Heathrow Airport.

The Toxicology team is responsible for the analysis of body fluids and other biological material for alcohol, drugs and poisons in a wide range of criminal cases. We are looking for a Forensic Reporter to join our dedicated Road Traffic Reporting Team. The Role:

• Train to report at least one case type (section 5 or 5A) in line with the Road Traffic Act 1988
• Attend court to give expert testimony.
• Receive mentoring in order to devise appropriate case strategies incorporating quality considerations and a cost-effective approach.
• Adhere to all aspects of the customer Operational Protocol and Quality Manual
• Ensure all work (including sub-contractors) is authorised, completed to contracted / agreed timescales and to estimated cost if applicable.
• Ensure all critical findings are checked in line with standard operating procedures
• Manage caseload in a timely manner, with support from mentor.
• Seek continual improvement of methodology and processes that will have a positive impact on the quality and effectiveness of the team.
• Communicate with the customer as appropriate.
• Provide support to the analytical section as appropriate.

Role Dimensions:

• Undertake training in case type/s agreed with mentor/line manager
• Undertake expert witness course in timescale agreed with mentor/line manager.
• Support reporters with their individual caseloads by drafting statements and assisting with results.
• Work within Standard Operating Procedures and company policies and procedures.
• Continually review processes and procedures with a view to improvement of quality and cost effectiveness.
• Maintain awareness of lab and reporting quality.
• Communicate effectively with the customer throughout each case to ensure expectations are understood and adhered to. This includes scientific aspects in addition to authorisation / financial obligations and delivery dates.

Qualifications

Core Behaviours:

• Must display patience, determination, attention to detail and integrity at all times.
• Able to manage a flexible workload; show good organisational skills and high levels of personal resilience with the ability to work to deadlines under pressure.
• Maintains clear communications with customers, clarifying expectations and monitoring satisfaction levels.
• Communicate and work co-operatively with others (within the team, with other departments / sites or external associates) focussing on a collective rather than individual goal.
• Demonstrate initiative; adopting a pro-active attitude to continuous improvement within the areas of science, quality and efficiency.
• Willing to take on extra duties or responsibilities for the team/department.

Required Knowledge, Experience and Technical Skills:

• Sufficient laboratory experience to identify and understand the issues likely to arise in the types of cases processed, in both scientific and case management terms.
• Good understanding of the principle behind the analytical techniques used for Road Traffic cases.
• Good general business awareness and solid understanding of the various requirements of customers.
• Science based degree.

Preferred Knowledge, Experience and Technical Skills:

• Fully trained and competent in analysis of standard Toxicology sample types, e.g. blood, urine, whether practical or theoretical.
• Fully trained and competent in analysis/interpretation of results containing common and less common drug types, whether practical or theoretical.
• Previous experience of working in a busy laboratory environment.

Additional Information

Benefits:

In return for your hard work and loyal service, we will offer you a genuine career and salary progression through our Career Pathways Programme, a competitive salary, a selection of employee benefits via our flexible benefits menu which includes cycle to work, give as you earn, holiday purchase & sell scheme. In addition, we also offer the following:

As a Eurofins Forensic Services employee you will benefit from:

• Life Assurance (3 times annual salary)
• Company Pension Plan
• Free car parking
• 25 days Annual Leave plus Bank Holidays
• Everyone who joins our team also gets access to Perk box, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday - there\'s something to suit everyone\'s lifestyle
• Employee Assistance Programme - 24/7 confidential
• HealthCare Cash Plan membership
• Enhanced company sick pay scheme
• Enhanced maternity, paternity and adoption pay
• Refer a friend scheme
• Subscription to wellbeing support

Due to the highly sensitive nature of the work, applicants should note that security clearance will be required for this role. To gain security clearance you must have five years continuous residency in the UK. Criminal convictions may prevent you from gaining security clearance. This role will in addition require alcohol/drug screening. The organisation treats personal data collected during the recruitment process in accordance with its data protection policy. Information about how your data is used and the basis for processing your data is provided in the organisations applicant privacy notice.

Find out more in our Eurofins career page:

Eurofins