Job Description

About Us

When the Bank Says No is a fast-growing, customer-first mortgage brokerage specializing in helping clients find solutions where traditional lenders fall short. We pride ourselves on creative problem-solving, integrity, and guiding our clients through often complex mortgage journeys. As we continue to grow, we're looking for motivated individuals to join our dynamic team and start their journey in the mortgage industry.

The Role

We are seeking a

Trainee Mortgage Adviser

with a minimum of

CeMAP 1 qualification

to join our team. This is an exciting opportunity for someone looking to begin or advance their career in mortgage advice with real training, progression, and hands-on experience.

You'll begin in our lead management team

, where you'll learn the foundations of client engagement, qualifying prospects, and understanding the unique lending challenges our clients face. Over time, you will transition into a fully qualified Mortgage Broker role.

Key Responsibilities

Engage with incoming client leads and qualify their needs effectively Build strong relationships and maintain client records in our CRM Understand and communicate a variety of mortgage solutions Learn and adhere to regulatory requirements and industry best practices Work closely with experienced advisers to observe and learn case handling Progress towards full Mortgage Adviser duties, including giving regulated advice (as further qualifications and competence are achieved)

What We're Looking For

CeMAP 1 qualified

(minimum requirement) Strong communication skills and a natural rapport with clients A desire to learn and grow into a Mortgage Adviser role High attention to detail and excellent organizational skills A proactive, can-do attitude and team-player mindset Previous sales, financial services, or customer service experience is a bonus

What We Offer

A structured development path into a Mortgage Adviser role Ongoing support and mentoring from senior brokers Exposure to real-life cases and problem-solving from day one Flexible working environment Competitive base salary with performance-based incentives Career growth in a company that promotes from within

How to Apply

If you're ready to take your first step in mortgage advising and want to join a team that values people who think outside the box, apply now with your CV and a short cover letter telling us why you're the perfect fit.

Job Type: Full-time

Pay: 24,193.11-28,000.00 per year

Additional pay:

Commission pay
Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday Weekend availability
Work Location: In person