Job Description

Job Overview

We are seeking a dedicated and friendly Dental Receptionist to join our practice. The ideal candidate will play a crucial role in ensuring a smooth and welcoming experience for our patients. This position requires excellent communication skills, strong organisational abilities, and a passion for patient care. As the first point of contact for our patients, you will help manage appointments, handle inquiries, and support the dental team in delivering exceptional service.

Responsibilities

Greet patients warmly upon arrival and assist them with check-in procedures. Manage appointment scheduling and confirmations to optimise the dental practice's workflow. Handle patient inquiries both in person and over the phone, providing clear information about services offered. Maintain accurate patient records and ensure confidentiality is upheld at all times. Process patient payments and manage billing inquiries efficiently. Collaborate with dental staff to ensure seamless patient care and support during treatments. Keep the reception area organised and presentable, ensuring all materials are stocked and accessible. Assist with administrative tasks as required, including managing correspondence and maintaining office supplies.

Qualifications

Previous experience as a receptionist or in a similar role within a healthcare setting is preferred. Strong IT skills, including proficiency in using dental software systems and Microsoft Office applications. Excellent communication skills in English, both verbal and written, to effectively interact with patients and staff. Demonstrated organisational skills with the ability to manage multiple tasks efficiently. A background in nursing or patient care is advantageous but not essential. A friendly disposition with a commitment to providing outstanding patient service.
If you are passionate about contributing to a positive patient experience within a dental practice environment, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.

Job Types: Permanent, Temp to perm

Pay: 22,880.00-35,398.33 per year

Schedule:

Day shift
Work Location: In person

Expected start date: 01/05/2025