Job Description

Are You Ready to Make It Happen at Mondelez Intemational?

Join our Mission to Lead the Future of Snacking. Make It Possible.

At Mondel?z International, we are constantly evolving and striving to create snacking experiences that people love. We believe in empowering our teams and giving them the tools and support to make a difference. In this pivotal role, you will play an integral part in managing our Bill-To-Cash processes and leading a dynamic team that drives our customer service finance operations.
What You Will Do:
You will oversee and manage a team of 3-5 Trade Executives, ensuring smooth and efficient customer service finance operations. Your responsibilities will include credit management, handling customer disputes and deductions, and ensuring trade claims/invoice processing is executed flawlessly. Your key role will also involve developing and implementing strategies to reduce risk and increase operational efficiency.
You will collaborate cross-functionally with sales, finance, and internal controls to drive positive outcomes, ensuring a reduction in customer queries through root cause analysis. Your leadership will have a direct impact on the business by overseeing the management of aged debt and preventing invalid claims. You will be working in a fast-paced, results-oriented environment where your skills in problem-solving and stakeholder management will be highly valued.
You will also have the opportunity to grow and develop your team, providing ongoing training, mentoring, and coaching to ensure they excel in all aspects of their roles. The skills and knowledge you develop in this role will accelerate your career growth at Mondel?z International.
What You Will Bring:
Management experience, with the ability to lead, mentor, and inspire a small team of Trade Executives to achieve high performance and deliver against business goal.
Strong analytical, numerical, and logical reasoning skills to thrive in a data-driven environment.
Proven experience in a fast-moving consumer goods (FMCG) or consumer packaged goods company, with a deep understanding of credit control and order-to-cash processes.
Previous supervisory or managerial experience, with a passion for coaching and developing a high-performing team.
A hands-on approach with Microsoft Office applications, particularly Excel, to ensure you can dive into the data and make informed decisions.
Experience in managing challenging disputes, communicating across multiple departments to minimize risk and increase operational efficiency.
A commitment to audit compliance (SOX Controls) and meeting critical Service Level Agreements (SLA's).
Why Join Us:
At Mondel?z International, you will work in an inclusive, supportive environment that offers room for personal and professional growth. As part of our team, you will have the opportunity to shape the future of snacking while developing valuable skills that will set you up for success in your career.
Take your career to the next level and help us make snacking a more delightful experience for millions around the world.
Apply today to become part of our team!
Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our succes
Mondel?z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Credit & Collections Management (BTC)
Customer Service & Logistics