Job Description

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you'll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.

What you'll be doing:

We're on a mission to ensure our internal control environment is not only compliant, but robust and effective in mitigating operational risk. We're looking for a Testing and Remediation Manager who will play a crucial role in safeguarding our business and helping us stay one step ahead.


In this role, you'll help shape and deliver the control testing and remediation strategy. You'll ensure that we don't just tick the regulatory boxes -- we embed good control practice and insight across the organisation. Working closely with senior stakeholders, you'll support the development and quality assurance of our control testing processes, while coordinating remediation activity that strengthens our operations and reduces risk exposure.

Develop and embed a control testing strategy and framework, driving continuous improvement and consistency across the Group. Oversee testing of key controls, ensuring their design and operational effectiveness are rigorously assessed. Identify and report on control gaps and deficiencies, working with stakeholders to build clear, actionable plans. Establish a remediation framework, ensuring issues are resolved in line with our internal Minimum Standard. Lead reporting of testing results and remediation activity, translating complex findings into clear, insightful reports for senior leaders. Keep us compliant, ensuring activities meet all relevant regulatory requirements, and adapt our approach in response to any changes. Work in close collaboration with teams across the business, including Risk, Audit, and first-line teams, to create a joined-up and proactive approach to controls testing. Champion continuous improvement, sharing best practices and introducing innovative methods to strengthen our control environment.

Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office

What you'll need:

We're looking for a confident, organised, and methodical leader with a passion for control frameworks and operational resilience. You'll need:

Strong experience in control testing or risk management, ideally in a regulated environment. A deep understanding of internal controls, regulatory compliance, and risk management frameworks. Excellent communication and stakeholder management skills, with the ability to present complex issues clearly and effectively at senior levels. Strong analytical and problem-solving skills, with a methodical and proactive approach. Experience using risk and control management tools/software. A high level of personal integrity, accountability, and attention to detail.

Benefits:

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Generous holidays Up to 10% bonus Buy as you earn share scheme Employee discounts and cashback Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we've looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best - whatever that looks like -- and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They're about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.



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