Job Description

Territory Manager | Medway/Croydon | Permanent

Salary : \xc2\xa338,000-\xc2\xa343,000

Location : Medway/Croydon

Benefits and perks:

• An impressive holiday allowance that rises in line with your years of service.
• Additional day off for your birthday so you can celebrate in style.
• Death in Service allowance to ensure your loved ones are provided for in the event of tragedy.
• Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave.
• Complimentary day of annual leave to cherish unmissable family moments \xe2\x80\x93 could be graduation, first day of school or moving home.
• Look after your wellbeing with access to a health and wellness program.
• Make the most of \xe2\x80\x98Medicash Perks at Work\xe2\x80\x99 \xe2\x80\x93 a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards.
• Our ride to work scheme means you can keep fit while saving money \xe2\x80\x93 what\xe2\x80\x99s not to like?!
• Travel for cheaper with interest free season ticket loans (available after a years\xe2\x80\x99 service)

Who are we?

CitySprint is on a Fast track to become the UK\xe2\x80\x99s leading courier services provider, with current market domination of the Same day service areas already.

Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers\xe2\x80\x99 needs than ever before!

Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch talent to ensure we continue growing and improving every day.

This is where YOU come in!

This is the role

Do you love working in a fast-paced environment where no two days are the same? Enjoy building solutions and solving problems? Are you willing to voice your opinions, represent your customers\xe2\x80\x99 needs and manage expectations? If the answer is Yes, then this is the role for you!

Dealing primarily with people this is a varied, exciting, and sometimes challenging day job. This role is most suited to applicants who love interacting with people, don\xe2\x80\x99t mind data management and relish the opportunity to tackle a challenge head on, and enjoy that great feeling when they resolve it!

What will I be doing?

You will be tasked with ensuring CitySprint delivers consistent and exceptional account management to our clients. You will have full commercial responsibility for the retention, revenue, and margin performance of a defined portfolio of clients. As a Territory Manager you will positively contribute by developing sales plans and strategies with your team that are robust and fit for purpose. You will report to the Regional Commercial Manager and grow your territory revenue by directly selling solutions to new and current users through face-to-face contact. Your role requires daily travel within your assigned territory.

Due to the nature of the role, the successful candidate will need strong existing Sales, Business Development and Account Management experience, and not be fazed by a fast paced, changeable, and pressurised environment.

Skills needed for a Territory Manager:

• Ability to nurture & develop a large portfolio valued in excess of \xc2\xa31m of high spending demanding customers through Quarterly & Monthly review Meetings while increasing wallet share.

• Ability to build & manage pipeline on a short, medium & long-term basis, generating own leads through LinkedIn, Cold Calls, Referrals to win New Business

• High-volume, business-to-business (B2B) sales experience with proven sales success

• Consultative selling and closing skills or the aptitude to learn these skills through openness to following a structured sales process

• Willingness to travel and efficiently plan & manage time to achieve weekly KPI\xe2\x80\x99s while allowing time for dynamic business needs

• Effectively manage escalations and hold relevant teams accountable for delivery of positive customer experience and agreed service levels

• Ability to build relationships and work collaboratively across functions

• Ability to understand Complex customer requirements & build appropriate Solutions for customers through case studies & knowledge of the courier/logistics industry

• Knowledge of and ability to use CRM tools such as Salesforce

• Exceptional Contract Negotiation skills

• Understanding of Tender/RFI process & comfortable taking ownership of these

• Excellent presentation skills and an ability to engage audiences

• Ability to effectively collaborate with others to reach mutually agreeable outcomes

• Ability to act independently with minimal supervision

• Confident reviewing commercial performance \xe2\x80\x93 loves a spreadsheet!

• Must be able to manage multiple assignments simultaneously and have strong organizational skills

• Actively seeks innovative ways to improve processes, products, and client experience.

• Demonstrates superior judgment and excels at utilizing information to build business case and enact positive change

• Understands the hierarchy and culture of customer and supplier organizations and can identify the decision makers and influencers

• Demonstrates the capacity to manage changing priorities and ambiguity while remaining calm and controlled

If this Territory Manager sounds like you, we really want to hear from you! Please don\xe2\x80\x99t delay, send us your CV and covering letter outlining why you\'re the best person for the job.

We will close this advert on receipt of sufficient applications. We therefore encourage you to apply as soon as possible.

We do not require the assistance of agencies with this vacancy \xe2\x80\x93 thank you in advance.

CitySprint