Job Description

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Job Category Sales

Job Details

About Salesforce

We\xe2\x80\x99re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too \xe2\x80\x94 driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good \xe2\x80\x93 you\xe2\x80\x99ve come to the right place.

Prime Named Account Executive (MuleSoft, a Salesforce Company)

About Salesforce

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we\'re helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For\xc2\xae" 2020 \xe2\x80\x94 12 years in a row.
Equality is a core tenet of how we run our business, and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

• About Team

As a top growing cloud in Salesforce, our team is dedicated to driving sales of MuleSoft integration, API management and automatio solutions to unlock data, streamline workflows and automate processes for our customers.We\'re a tight-knit group comprising junior to senior Account Executives, well supported by Soultion Engineers, Sales Development Representatives, Business Value Selling, and other cross functional SMEs to help our customers solve their business challenges.Our team thrives on open communication, agility, and constant learning. We celebrate wins together and view challenges as collective learning opportunitiesWe\'re committed to the continuous growth of every team member. From internal training sessions on MuleSoft capabilities to industry conferences, we ensure everyone is equipped to excel.While the pace can be intense and targets ambitious, the rewards, both in terms of compensation and career growth, are substantial. We take pride in having one of the highest retention rates in the industry.If you\'re looking to be a part of a driven, supportive, and forward-thinking team, and you\'re passionate about shaping the future of integration solutions with MuleSoft, we\'d love to hear from you.

About Role

As an Account Executive for MuleSoft at Salesforce, you will play a pivotal role in driving our mission to empower companies to connect their applications, data, and devices. Your contributions will directly impact our goal to provide powerful and flexible integration solutions to organizations worldwide. You will be instrumental in expanding our market presence, increasing our customer base, and ensuring that our clients achieve digital transformation success with MuleSoft\'s technology. Your work will not only drive revenue growth but also support Salesforce\'s commitment to helping companies create connected experiences for their customers. In this role, you will be a key advocate for MuleSoft\'s integration solutions within Salesforce, fostering relationships with customers and internal stakeholders, and demonstrating the value that our offerings bring to businesses across industries. Your success will contribute to Salesforce\'s broader objective of enabling companies to harness the full potential of their data and transform their business processes through technology.

• Develop strong relationships with key stakeholders to increase revenue spend with new and existing customers, representing a specific \xe2\x80\x98Prime\xe2\x80\x9d product(s)

• Key Responsibilities

• Sales & Revenue Growth:

• Identify and target potential business opportunities within assigned territories.
• Achieve or exceed monthly and annual sales quotas.

• Customer Relationship Management:

• Develop and maintain strong relationships with key decision-makers within customer organizations.
• Understand customer needs and tailor solutions accordingly.
• Manage the end-to-end sales process including lead generation, prospecting, pitching, and closing deals.

• Solution Presentation:

• Conduct product demonstrations and presentations tailored to the client\'s requirements.
• Collaborate with Sales Engineers to ensure technical queries and concerns are addressed during the sales process.

• Market Knowledge:

• Stay informed about market trends, competitor offerings, and customer feedback.
• Attend industry events, trade shows, and conferences to network and gather insights.

• Collaboration:

• Work closely with other Salesforce teams, such as marketing, customer success, and technical support, to ensure customer satisfaction and identify upsell opportunities.
• Collaborate with the Sales Development Representatives (SDRs) to qualify leads and set up meetings.

• Contract Negotiation:

• Lead negotiations, ensure contractual terms are favorable, and close deals in a manner that satisfies both the client and Salesforce.
• Ensure proper documentation and onboarding of new clients.

• Reporting & Forecasting:

• Regularly update Salesforce CRM with account information, sales activity, and pipeline status.
• Provide accurate sales forecasts to management, detailing potential opportunities and challenges.

• Continuous Learning & Development:

• Stay updated with MuleSoft\'s evolving product offerings, features, and integration capabilities.
• Participate in training sessions, workshops, and webinars to further develop sales and product knowledge.

• Feedback & Product Collaboration:

• Share customer feedback with product and development teams to aid in product improvement and innovation.
• Collaborate with the product team to ensure that the MuleSoft platform meets the needs of various industries and customers.

• Post-sale Engagement:
• Ensure successful onboarding and implementation of MuleSoft solutions for clients.
• Work with the customer success team to address any concerns and ensure client satisfaction.
• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Position MuleSoft as the lynchpin in development and execution of overall long-term strategy for the account, aligned to customer business objectives
• Coordinate internal resources to meet customer business needs
• Lead account planning at assigned accounts, motivate with other sales resources (Salesforce Core AE\xe2\x80\x99s, Prime AE\xe2\x80\x99s, Cloud AE\xe2\x80\x99s, etc.) to ensure strategic alignment
• Build PPOV (Provocative Point of View) for existing and/or new customers
• Drive growth within new and existing, assigned accounts (upper Commercial Segment and Enterprise accounts

• Preferred Qualifications

• Proven track record of successfully selling software or technology solutions, ideally in the integration, middleware, or enterprise software space.
• Experience in selling to both technical and executive audiences.
• Prior experience with Salesforce or MuleSoft products is advantageous.
• Industry Knowledge:Familiarity with integration software, API management, and enterprise IT architecture.
• Understanding of the broader integration challenges faced by enterprises.
• Technical Proficiency:Basic understanding of API-led connectivity, cloud computing, and SaaS.
• Experience using CRM software, preferably Salesforce.
• Soft Skills:Exceptional communication and presentation skills.
• Strong negotiation skills with an ability to close deals effectively.
• Collaborative mindset and the ability to work well in team environments.
• High degree of emotional intelligence and an ability to build strong relationships.
• Personal Attributes:Goal-oriented and driven, with a consistent record of overachieving sales targets.
• Resilient and adaptable in the face of challenges.
• Networking:Established network within the industry or the ability to quickly build a relevant network.
• Experience attending and presenting at industry conferences or events.
• Continuous Learning:Willingness to constantly learn about evolving products and industry trends.

Previous certifications related to MuleSoft, Salesforce, or other relevant platforms can be an added advantage.

• Key Functional Competencies

• Communication Methods
• Objection Handling
• Industry Foundations
• Value Discovery
• Account Team Alignment
• Cross Group Alignment
• Executive Alignment
• PoV Development
• Forecasting
• Territory Planning

Our investment in you

• World class enablement and on-demand training - check out

for a sneak peek! * Sandler Sales Training

• Week-long product bootcamp
• Fast Ramp mentorship program
• Weekly 1:1 coaching with your leadership
• Clear path to promotion with accelerated leadership development programs
• Exposure to executive thought leaders with a passion for living our values

Volunteer Opportunities:

• Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World\xe2\x80\x99s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE\'s Top 50 Companies that Care, and are on on Fortune\xe2\x80\x99s Change the World list. Values create value.

We have a public-facing website that explains our various benefits for:

• Health Benefits
• Financial Benefits and perks
• Time off & leave policies
• Parental benefits
• Perks and discounts
• Visit

for the full breakdown!

Accommodations

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We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .

is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with .

\xef\xbb\xbfSalesforce welcomes all.

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