Job Description

- United Kingdom -- England -- North West England -- Merseyside -- Birkenhead

Job Type
Permanent

Posted
26 July 2023

Are you passionate about housing and social justice? Do you want to make a difference in the lives of vulnerable tenants? If so, you might be the perfect candidate for our Tenancy Enforcement Officer role!

The role is on full-time permanent basis working 37 hours per week. The role will be a mix of home and office working. However, there will be a requirement to attend meetings at our head office in Birkenhead and potentially other locations as deemed necessary to fulfil your role and complete training.

Salary: \xc2\xa337,173

Tenancy Enforcement Officer Role:

• To support the Neighbourhood Manager in implementing and maintaining the Magenta Living\xe2\x80\x99s policies on Anti-social behaviour and tenancy enforcement.
• To assist the Neighbourhood Manager in co-ordinating support from external agencies and individuals so that accurate and effective documents and evidence are produced for legal action.
• To support victims and witnesses of Anti-social behaviour and provide out-of-hours service.
• To work with partner agencies to provide a joined-up approach to preventing and tackling anti-social behaviour on estates managed by ML
• To work within the team to provide an excellent ASB service to customers and stakeholders.

Tenancy Enforcement Officer Requirements:

• GCSE(A-C) or equivalent
• ECDL or similar IT qualification
• Relevant professional qualification desirable
• Educated to degree level advantageous.
• Recent experience of ASB/tenancy enforcement case management including dealing with breaches of tenancy.
• Ability to liaise effectively with other agencies, statutory and voluntary to resolve tenancy issues.
• Experience of preparing and co-ordinating casework for legal action and court attendance.
• Working knowledge of the housing law and other legislation relating to reducing ASB.
• Effective letter/report writing ability
• Evidence of understanding diversity.
• Car driver/owne

About the Company:

Magenta Living are committed to creating a diverse and inclusive workforce and are proud to be an equal opportunities employer. Applications from all suitably qualified individuals are encouraged regardless of age, disability, gender, gender identity, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We offer a range of family friendly policies and flexible working arrangements to support employees from different backgrounds.

We will positively encourage applications from candidates with protected characteristics which are under-represented in specific roles in accordance with Section 158 of the Equality Act 2010.

Don\xe2\x80\x99t miss this amazing opportunity to join our Housing Services Team as a Tenancy Enforcement Officer! This is your chance to make a real difference in the lives of our tenants and communities.

Closing Date: 6/8/23

Interview Date: 22/8/23

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