Temp To Perm Abuse Helpline Advisor
Job Description
Express Recruitment are proud to advertise for a local charitable organisation who put their clients at the heart of what they do. We are proud to support our client to recruit their newest Abuse Helpline Advisor to act as a desk-based Support Worker to survivors of abuse.
The successful Helpdesk Advisor will be a passionate individual with a range of telephone and administration skills, combined with knowledge of supporting vulnerable survivors of abuse.
Due to the nature of the role, candidates will need to have an Enhanced DBS Check available on the update service, or be willing for us to process one on your behalf.
Roles & Responsibilities
- Actively listen and directly support survivors of abuse
- Arrange referrals and appointments
- Manage a bespoke service user database
- Perform quality control checks
- Previous experience working directly with service users in a voluntary or paid capacity
- Charity experience highly advantageous
- Experience working with survivors of sexual violence or domestic abuse desirable
- Empathetic and patient attitude essential
- Great organisational skills, to manage a varied workload
- Working knowledge of IT systems such as MS Office
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, \xe2\x80\x9cexceeding expectations every time\xe2\x80\x9d of over 267,000 candidates.
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on \xf0\x9f\x91\x89
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Vacancy Summary
Hours: Monday to Friday, Full Time with the occasional Saturday
Salary: c\xc2\xa311.50 per hour DOE
Location: Nottingham City Centre
Job Type: Temp to Perm
Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND123
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Job Detail
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Job IdJD2983648
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£50 per hour
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Employment StatusPermanent
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Job LocationNottingham, United Kingdom
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EducationNot mentioned