Job Description

Are you ready to make a difference in people\'s lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country. We\'re an organisation where people truly matter, and when you join us, you matter to us and millions of others. to watch our inspiring video to learn more about us!

We\'re dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we\'re committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone. Discover more about the importance of Diversity and Inclusion at Network Rail by .

Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you\'re passionate about making a meaningful impact, then this opportunity is for you!

About our people and the recruitment process - We\'re an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don\'t always fit. If you want to consider working flexibly, just let us know and we\'ll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

We\'re also a employer and we\'ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.

Brief Description

Contribute to the management of the stations portfolio to deliver an effective estate management service to customers, and to sustain asset value and asset condition consistent with Network Rail\'s business aims.

About the role (External)
Key Accountabilities:

1. Support station portfolio team in making sure that Regions involvement in Local Delivery Groups (LDG) for delivery of Integrated Station Plans (ISP) is effective and supports delivery of works programme

2. Support liaison with customers and stakeholders, building and developing working relationships, both for the allocated estate and property issues arising generally, to deliver excellence in customer service.

3. Assist the station portfolio team in delivering good quality estate management to sustain asset value and asset condition

4. Assist with the management of customer credit control, and customer issues and queries on a day-to-day basis.

5. Assist in the management of the stations portfolio in accordance with best practice and professional principles.

Job Skills, Experience and Qualifications:

Essential

\xc2\xb7 Educated to A level or equivalent

\xc2\xb7 Good negotiation skills

\xc2\xb7 Good communication skills

\xc2\xb7 Diplomacy skills

\xc2\xb7 Positive and proactive team player

Desirable

\xc2\xb7 Training for TechRICS qualification

\xc2\xb7 Full driving licence

How to apply (External)

: Circa \xc2\xa330,000

Closing date: 12th September 2023 - Late applications will not be accepted.

At Network Rail we promote a diverse and inclusive organisation. We are working in conjunction with the Cultural Fusion team to support black, Asian and minority ethnic colleagues. If you would like support with your application or interview please contact .

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

We positively embrace flexible working recognising that employees may wish to balance work and family/home life.

In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours.

Network Rail Benefits -

All offers of employment are conditional upon satisfactory completion of pre-employment checks.

You can visit for advice on accessibility support if you\'re unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.

Network Rail