Job Description

Details

• Reference: orbis/TP/26394/35482
• Positions: 1
• Salary: \xc2\xa343,923 per annum
• Category: Analyst
• Contract type: Permanent
• Working hours: 36 hours per week
• Posted on: 8 August 2023
• Closing date: 3 September 2023
• Directorate: SCC: Public Services Reform
• Location: Woodhatch Place, 11 Cockshot Hill, Woodhatch, Reigate, Surrey

About the role

The starting salary for this role is \xc2\xa343,923 per annum for working 36 hours per week.

At Surrey, our vision is to help create better lives, a better place, and a county where no-one is left behind. To help deliver this vision we are committed to transforming the way the Council manages and uses data and creates insight.

As a Technical Business Analyst, you will assist and inspire the organisation to improve the governance and management of its data. You will join a new data team - established to deliver our SCC Data Strategy - and will contribute towards shaping our work, priorities, and ambitions.

Training and development

The data team works closely with colleagues in Digital and IT. This provides a range of opportunities for joint activities to share your learning with others and build your own skill set. There are also significant opportunities for personal and professional development through the Business Analyst practice community and broader training.

You will be well supported and offered the training and coaching required to undertake this role.

Work location

This is a hybrid role and you will have the option of working from home for the majority of your week. You will be expected to attend the office when business need requires you to do so; we anticipate this will be approximately 3 times per month. Many of our staff also work flexibly, including term-time only, so we welcome a conversation as to what might work best for you.

About the role

In the role of Technical Business Analyst, you will apply your skills to a wide range of projects, from identifying opportunities where master data will bring organisational benefit to investigating data and process issues. There will be several projects running in parallel so you will be comfortable working at pace and organising your time.

The role will involve engaging with stakeholders from across the organisation and you will build trust and rapport quickly and effectively. You will be communicating back to the team and back out to the stakeholders about what you have discovered.

About you

A proactive and innovative individual, you will be a team player with some previous experience of working as a Business Analyst on data, digital or technical projects. You will have some familiarity with building data models; documenting data flows; data dictionaries; and data warehouses. In addition, you\'ll be proficient in Visio (or similar) and using SQL (or equivalent) to manipulate and explore data.

You will also be experienced in gathering, interpreting, and using data to generate requirements and actionable steps to deliver projects and improve systems and processes. As well as this, you will understand the relationship between poorly designed business processes, data capture processes and bad data quality. This will be a hands-on role and you will be required to use workshops to document and improve processes.

You will consider the needs of the end user to be at the centre of everything we design. With well-developed problem-solving skills, you will work with a structured and methodical approach to distinguish the root cause of a problem from symptoms.

Your excellent written and verbal communication skills will make you confident in working with diverse groups of stakeholders such as council employees (including technical Digital and IT staff), elected members, suppliers, and residents. You will be skilled at both applying different techniques to elicit business or data requirements and communicating these requirements to other team members.

As part of the application process, you will be asked to answer the following questions along with uploading your CV: * Tell us about a data, digital or technical project that required you to use both Business Analysis and Technical/Data Analysis skills.

• Describe a time when you used a methodical approach to establish the root cause of a data problem.
• What experience do you have of using Visio (or similar) to capture Business Process Flows and SQL (or equivalent) to explore data and data issues?
• Describe a time when you used your communication skills to effectively convey data discoveries to stakeholders.
• In your opinion, what opportunities does data present for the public sector to improve services for residents?

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the we follow.

For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Additional information

The job advert closes at 23:59 on 03/09/2023 with interviews to follow.

Contact details

For an informal discussion please contact James Lizamore by e-mail at .

We look forward to receiving your application. Please click on the apply online button below to submit.

Benefits

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days\' annual leave, rising to 28 days after 2 years\' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit for Surrey County Council staff.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

Surrey County Council