Job Description

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We\'re an organisation where people matter.

We\'re continuing to build a diverse organisation which is representative of the people we serve. We want to harness the skills and expertise of our people and attract the best talent, to enable a safe and accessible railway for everyone. To learn why inclusion is important to us, please click .

About our people and the recruitment process - We\'re an inclusive employer of choice and we welcome applications from everyone!

We encourage our colleagues to work flexibly, as we know traditional working patterns don\'t always fit. If you want to consider working flexibly, just let us know and we\'ll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

We\'re also a employer and we\'ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.

Brief Description

To support a senior executive or a complex team, and provide an efficient and effective general administrative and secretarial support service. Provide technical input interface with maintaining relevant records.

About the role (External)

Key Accountabilities:

1. Undertake general office administration duties including control of all mail, co-ordinating diaries, processing and maintaining personnel records including vulnerable assets such as mobile telephones; make necessary returns. Arrange travel, hotels and vehicles, and order and control Personal Protective Equipment (PPE) for the team.

2. Organise meetings and the production, collation and dissemination of documentation for and resulting from them. Take minutes when required and follow up actions from the meeting.

3. Provide a consistent telephone presence on behalf of the team delivering excellent customer service levels. Provide communications to the team, including sending messages as required.

4. Maintain an efficient filing system paying particular attention to records of standing meetings, statutory records and authorisations.

5. Utilise financial and procurement systems and act as Local Purchasing Agent (where directed) by ordering stationery and other office consumables as required.

6. Report team problems e.g. IT and office facilities and monitor response.

7. Undertake administrative tasks as directed including technical literature searches for the team.

8. Undertake the role in a way that is consistent with, and reinforces, Network Rail\'s values.

Job Skills, Experience and Qualifications:

Essential

\xc2\xb7 Ability to multi task

\xc2\xb7 Experience in appropriate IT packages

\xc2\xb7 Good time manager

\xc2\xb7 Strong organisation skills

\xc2\xb7 Good communication skills (verbal and written) including excellent telephone manner

\xc2\xb7 Experience of working with a team.

Desirable

\xc2\xb7 Sound railway background and knowledge of railway geography

\xc2\xb7 Recognised qualification in keyboard associated skills and office management techniques

\xc2\xb7 Knowledge and experience of records management

How to apply (External)

Salary: \xc2\xa321,000 *Please note that this salary is subject to change following the agreed 2022 & 2023 pay awards.

6 month FTC opportunity

Closing date: 9th August 2023 - Late applications will not be accepted.

Click apply now to apply.

Drugs and Alcohol Standard:

Our Drugs and Alcohol Standard is changing as of 16.01.2023. All prospective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.

You can visit for advice on accessibility support if you\'re unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.

Network Rail Benefits -

All offers of employment are conditional upon satisfactory completion of pre-employment checks.

We positively embrace flexible working recognising that employees may wish to balance work and family/home life.

In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrate outstanding values and behaviours.

At Network Rail we promote a diverse and inclusive organisation. We are working in conjunction with the Cultural Fusion team to support black, Asian and minority ethnic colleagues. If you would like support with your application or interview please contact Wales&WesternCulturalFusion@networkrail.co.uk or visit the connect page: Wales and Western Cultural Fusion (sharepoint.com). For all other support please contact your HR Business Partner

Network Rail