Job Description

Make a name for yourself in our front of house team. Turn your hand to some new skills or polish up on some old ones. You\'ll be part of a team delivering an experience that get\'s our guests coming back for more. Plus, within a social and lively environment you\'ll get to have a laugh along the way.

As part of our team you\'ll: Be the face of Marston\'s, welcoming guests with a smile and looking after them throughout their visit. With a cheerful and enthusiastic energy, you\'ll also -

• Help to create and maintain a vibrant, welcoming atmosphere
• Be knowledgeable when taking orders/ serving - upselling - our fantastic food and drinks
• Be passionate about providing brilliant customer service
• Care about the wider team, turning your hand to support wherever needed
• Gain people, marketing and operational skills whilst getting paid for it!
• Provide award winning training and apprenticeship opportunities, allowing you to grow and develop whilst achieving a long-term career (if that\'s what you\'re after)

Come as you are. Personality counts for more than anything else here. So, whether you\'re an expert now, or you\'re just starting out, we\'ll accept you and celebrate you for being you.

What you get from us: At Marston\'s we\'re one big family. We put our people first, which is why we offer real benefits including:

• 20% off at all our pubs, restaurants, and hotels

• A reliable hours contract, to give you the security you deserve
• Refuel at work with our \xc2\xa34.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Online discounts and cashback at popular retailers through our Marston\'s Rewards platform
• Scope to build your career and progress through our training and Apprenticeship programmes (including access to our innovative app).
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

We can\'t wait to see what we can make happen together. Marston\'s could be the making of you.

Marston\'s. Where people make pubs.

The Opportunity

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Who are we looking for?

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Little Owl
Chester

A day in the life...

Hi, I\'m Lewis

My induction with Marston\'s was tailored so I visited sites that were going to be similar to mine.

I spent time with a \'buddy\' manager from a nearby site - he was a great guy and really honest and talked to me about the culture of Marston\'s as well as the day to day running of the business.

My Area Manager, Nigel was really supportive and if he didn\'t have the answer he would pull on his network of experts to support.

Induction

My induction with Marston\'s was tailored so I visited sites that were going to be similar to mine. I spent time with a \'buddy\' manager from a nearby site - he was a great guy and really honest and talked to me about the culture of Marston\'s as well as the day to day running of the business.

Dedicated support

My Area Manager, Nigel was really supportive and if he didn\'t have the answer he would pull on his network of experts to support, including the recruitment and training teams.

Opening a new build pub

On the opening day there was so many people coming in but I wasn\'t worried as I had every type of support there to help it run smoothly. The whole board came down for a meal at my pub, the CEO and the Managing Director are really nice people and down to earth too!

Marston\'s