Team Leader

New Malden, Greater London, United Kingdom

Job Description


Company Description

Come join us and make a difference in the world!

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South West London (SWL) DESP provides retinal screening clinics and image grading to people with diabetes in the boroughs of South West London. We are commissioned by Public Health England to provide retinal screening on behalf of the NHS and our service is compliant with the National Service Framework (NSF) and National Screening Committee (NSC) guidance, standards and objectives.

The Team Leader is responsible for the clinical activities of the screening programme, ensuring robust rota management, screening and grading capacity planning, first-line management of service staff and oversight of service performance and processes.

The Team Leader will monitor staff performance, training and competency, as well as the service\'s equipment and facilities.

The Team Leader is responsible for day-to-day operational management and clinic appointment booking. This will involve working with and across a wide range of stakeholders, particularly liaising with GP and Medical Centre managers.

The Team Leader will ensure the programme is delivered in line with national standards, providing an excellent screening service with the ultimate aim of reducing new blindness due to diabetic retinopathy.

Job dimensions

  • The Team Leader will support the Programme Manager to achieve service objectives, KPIs and demand and capacity planning.
  • The post holder will undertake RDS, DS and SLB clinics as required and be trained up to the required levels.
  • The role covers the management of a team in South West London
  • Ensure all documentation of a sensitive nature and containing Personal Identifiable Data (PID) is disposed of in a secure a proper manner in line with the Data Protection Act and Caldicott Principal Guidelines.
  • Maintain and comply with any and all policy documents, audits and office legislative compliance documentation accessible for inspection at all times.
  • Maintain safe, risk free working practices and environment in compliance with local and organisational policies and protocols.
Qualifications

Knowledge, skills and experience
  • Successful completion of Health Screening Diploma (or City & Guilds) qualification.
  • Evidence of continued professional development (CPD)
  • Management experience including performance management of teams and individuals alongside an experience of working within diabetic eye screening, healthcare, or other people/patient-focused services
  • They will need to show initiative and the ability to prioritise tasks and to use problem-solving skills on a daily basis largely unsupervised sometimes under pressure.
  • Be able to use good effective communication skills both written and oral within a multidisciplinary team at all levels and with diabetic patients in a calm, sensitive, and reassuring way. As well as the ability to work successfully across professional organisations and with a multitude of stakeholders
  • IT literate with a knowledge of information governance
  • A willingness to partake in development opportunities
  • May be required to undertake such other duties commensurate with their role/experience in agreement with the post holder
  • A full driving license and preferably your own transport to travel to and from health centers, GP practices, and other places of work within the programme area.
  • Be willing and able to run all aspects of RDS and DS clinics and to be able to grade at all levels, with proven high sensitivity and specificity. (Desirable but not essential)
  • This role is exempt from the Rehabilitation of Offenders Act 1974. Successful applicants will be required to provide full details of any previous cautions and convictions and undertake an enhanced disclosure with the Disclosure & Barring Service upon entry and thereafter every 3 years.
If you feel you are able to met some but not all the above please get in tocuh we\'d be intersted to hear new ideas.

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
  • 25 days paid holiday with the option to buy/sell
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
  • A selection of flexible benefits to suit your individual needs
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.

Who we are?

We\xe2\x80\x99re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you\xe2\x80\x99ll be helping our 3,000+ employees push the boundaries of what\xe2\x80\x99s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We\xe2\x80\x99d love your help. And we\xe2\x80\x99ll support you all the way.

NEC Care, part of the NEC Health division, delivers the national diabetic eye screening programme. Our mission, vision and values are to provide people-centric services that aim to improve the health and wellbeing of those we serve by working to achieve excellence in service delivery.

NEC Software Solutions

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Job Detail

  • Job Id
    JD3013675
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    New Malden, Greater London, United Kingdom
  • Education
    Not mentioned