Job Description

Some careers shine brighter than others.





If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.





We are looking for a diligent and proactive person to join our team in the role of

Team Leader, Issuer Services Operations.

You will carry out a host of daily operational and oversight activities in relation to a book of syndicated loans in our role as Facility Agent. You will be responsible for the oversight and running of the Transaction / SLT team Including all line management, operational processing, effective handling of process related queries and acting as an escalation point on operational aspects for our team as well as the City Offices, Global & Commercial Banking Relationship Mangers/ Client Service Managers / Finance and Origination Teams. We aim to provide high quality client service to achieve maximum customer satisfaction ensuring we place the client at the heart of everything we do which embraces our client centric culture.

Main duties will include (but are not limited to):

Leading, inspiring, developing and performance managing a team Reviewing of the documentation from an operational perspective Coordinate with the Client Service and Transaction Manager on the operational aspects of the closing process (initial drawdown / fees, conditions precedent etc) Collaborating with operational City Sites for static data set up including SSI's and Call Back Co-ordinate and process Leverage / Par trading with syndications and trade queries / settlements Checking secondary Loan/Claim documents and settlement of trades Managing & maintaining Ancillary carves outs and movements. Prepare and manage drawdown, rollover, margin adjustment, repricing prepayments on complex transactions Checking and Releasing Cash flows, reconciliations and Investigations Margin changes (Maintaining ratios, Covenants) Fee settlement & Billing (Commitment, Utilisation, SBLC, Waiver, Agency & Upfront) Oversight and day to day management of the Transaction team Work with the UK Head on key projects and deliverables.

To be successful in this role you should have:

Team leadership or management experience A sound knowledge of Loan IQ and a good understanding of the Syndicated Loan product and market Strong communication skills to deal with internal and external clients both written and verbally Strong organisational skills and the ability to prioritise work, to ensure transaction deadlines are achieved Pro-active problem solving attitude Experience of primary syndication and/or secondary trading is desired Ability to deliver high accuracy and volume of work to excellent standards under pressure Experience across more complex loans books such and Commercial Real Estate, Leverage and Acquisition Finance, Export Credit Agency, Aircraft/Shipping and Project Finance Strong understanding of operational risk Client focused, with a proven record of commitment to excellent customer service

This is a hybrid role based in London.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.



We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.


If you'd like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:



Email: hsbc.recruitment@hsbc.com


Telephone: +44 207 832 8500