Job Description

WHAT YOU\'LL DO

Within the Technology, Digital Advantage (TDA) Functional Ringfence, we bring together a diverse mix of consultants and digital specialists to ensure that we are supporting our clients throughout their digital transformation journeys. As a member of the staffing team in TDA, you will be responsible for supporting the L-A-B (London, Amsterdam, Brussels) staffing team in implementing the people deployment and staffing strategy. This includes managing both short-term and long-term priorities, adapting to shifting business needs. Your main focus will be on staffing and billability of Associates, Senior Associates and Consultants (ACs) in the L-A-B offices. Working closely with counterparts and reporting to the TDA Staffing Manager. You will collaborate with Partners and the L-A-B staffing team to achieve optimal deployment of Consultants and ensure effective communication with relevant A-C Staffing Managers. Additionally, you will maintain accurate records of staffing assignments, prepare and run staffing pipeline meetings, and support cross-office staffing when necessary.

As a successful candidate you will take on responsibilities including:

• Collaborate with Partners and the L-A-B staffing team to achieve optimum deployment of your ACs.
• Monitor and manage the billability of your ACs, identifying emerging peaks and troughs and taking appropriate measures in collaboration with the wider staffing teams.
• Regularly meet with ACs to understand their staffing needs, advise them on current cases, and gain insights into their goals, preferences, and expertise.
• Communicate daily with TDA Staffing Manager to understand staffing pipeline and business needs. While ensuring our pipeline tool is up to date.
• Communicate weekly with the generalist staffing team to understand overlapping requests and lead conversations for all TDA related queries.
• Prepare and facilitate weekly staffing pipeline meetings/calls and share reports with TDA staffing node.
• Maintain accurate records of staffing assignments on our staffing tool.
• Manage all freecap requests that come in through out the week, having to prioritise when necessary.
• Coordinate with staffing counterparts across the system to ensure appropriate staffing across all levels and offices.
• Communicate the staffing process with Managing Directors, Partners, and consultants to maintain an up-to-date view of the project pipeline and business needs.
• Support and promote cross-office staffing when relevant.
• Collaborate with the training team to understand the schedule and availability of staff.
• Liaise with the recruitment team to discuss new joiners i.e background/ skill set/ interview feedback and any other key information to identify the most relevant staffing opportunities ahead of their first day.
• Host onboarding sessions for all new TDA L-A-B ACs, ensuring a smooth transition into the PA/business and case work.
• Coordinate closely with local and regional Learning and Development teams to ensure all TDA ACs are attending the trainings they need.
• Work with the TDA affiliation team and TDA leadership to run a TDA mentoring programme for your ACs.
• Provide holiday cover to the TDA Staffing Manager when required.
• Manage all TDA L-A-B AC vacation/flexileave requests ensuring they align with local policy/case teams and business needs.
• Manage all secondment/mobility/transfer requests efficiently with relevant teams and TDA leadership.
• Produce ad hoc reports and updates as required.
• Attend Career Development Committee (CDC) meetings for all your ACs across L-A-B.
• Provide input to CDC meetings and take action on next steps as relevant for staffing.
• Work with CDC and the broader HR team to manage exceptional staffing situations such as staff returning from leave of absence or personnel issues.
• Keep the TDA PTO team regularly informed of new cases and the team structure to identify case teams/ individuals who could benefit from extra support.

Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change

YOU\'RE GOOD AT

• Technical / functional expertise, customer and business focus:

• Understanding of the consulting business, and the nature of work we do with clients
• Proficiency in all standard software used at BCG (Excel, Powerpoint, Word, Trello )

• Problem-solving, analytical skills and decision-making:

• A can do attitude, creative problem-solving skills and tenacity to find solutions
• Forward-looking, pioneering and entrepreneurial thinking

• Communication, interpersonal, teaming and leadership skills:

• Clarity, tact and professionalism in communication, with an ability to present your views clearly during large meetings
• Experience in managing senior key stakeholder relationships
• Readiness to work with teams across the different offices, with proven consensus building skills
• Able to prioritise effectively and work closely with colleagues to respond to the large number of requests the team receive
• Patience, maturity and sensitivity to listen to and deal with complex issues
• Self-motivated, works independently and takes initiative

• Work management, organization and planning:

• Well organized, with strong ability to plan ahead
• Attention to detail, accurate and thorough

• Values and ethics:

• Professional, impartial and independent attitude
• High degree of integrity
• Strong commitment to confidentiality

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• 3-5 years of relevant staffing experience or University degree and demonstrated high academic achievement
• Excellent English skills (verbal and written communication)
• Ability to understand and navigate complex organisations with many stakeholders independently
• Ability to effectively persuade and influence at all levels of seniority
• Experience in a fast-paced service-oriented environment, managing competing deadlines and priorities
• Excellent organization skills and attention to detail

BCG s HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.

Boston Consulting Group