Job Description

Zzoomm are looking for talented people to help roll out the Full Fibre network of the future, delivering the best broadband in Britain. Come and talk to us about joining a rapidly expanding telecommunications company with nationwide ambitions.

If you are a team player, then you will fit right in at Zzoomm as we work together to build a great Full Fibre network nationwide. You can make a real difference for all our futures as part of the hard working team that are at the forefront the Full Fibre broadband revolution.

As the Programme Manager for our Systems and Development team, you\'ll play a key role in coordinating projects to implement new systems, improve our current systems and business processes, and to retire and migrate legacy systems. You\'ll ensure that teams are coordinated, that project governance is well-defined and followed, and that resourcing within the team and our partners continues to match demand.

You\'ll manage a small team of product owners who have responsibility within their areas to deliver projects and manage external teams.

The Systems and Development team sits within Engineering. We deliver and maintain systems, software applications, and tooling within the business.

Our work helps the business achieve its key goal of delivering effortless customer experiences across the country as we build and operate our full fibre network.

Your key responsibilities will be...

• Leading the Product Management team within Systems and Development
• Coordinating delivery of software projects, and providing support and mentorship to Product Managers as they manage projects related to their areas
• Planning our programme of work for consolidation of acquisitions and their systems
• Making sure that our projects are conducted in line with our departmental and project governance, and updating this governance as needed to ensure good outcomes for projects
• Ensuring that our projects deliver good quality software, APIs, and integration code
• Working with our QA function to ensure that software is tested against user and technical requirements, and that test plans are robust

This role sits within our Engineering function, you\'ll report to the Head of Systems & Development.

The Engineering team is fully remote, but we do have offices around the UK which you can use if you want to.

Skills & Knowledge required...

• You are reliable, with a passion for engineering, and an eye for detail and accuracy
• You\'re a good communicator with effective verbal and written communication skills
• You\'re approachable, and adaptable to a fast-changing business
• You believe strongly in delivering great outcomes for customers and users, and doing the right thing
• You understand the importance of data - making sure it\'s managed securely and carefully
• You\'ll be a competent user of IT and office tools such as chat applications, email, or ticketing tools
• Basic knowledge of fibre to the home networks or similar telecoms/utilities work
• Knowledge of telecommunications business practices and common frameworks (e.g. TMForum eTOM, SID), or experience working with operational/business support systems in similar industries e.g. water, gas, or electrical utilities
• Knowledge of UK GDPR and practical impact of GDPR for contracts, data management, etc
• Experience or background in software engineering

Experience & Qualifications needed...

• Demonstrable track record of managing substantial system or software delivery projects and/or programmes, with at least 3 years experience in programme management and 3 years experience in project management
• Strong understanding of project management principles, including agile methodologies
• Demonstrable experience managing and leading relationships with software/system suppliers
• Understanding of software and system architecture

What we offer\xe2\x80\xa6

• Annual Leave - 25 days\' paid holiday plus bank/public holidays
• A day off for your birthday
• Pension - you pay 4.5% and Zzoomm pays 4.5% into your pension
• Life assurance - 4 x basic salary
• Health cash plan which allows you to claim money back for the cost of your essential health care plus other benefits including 24/7 access to an online doctor
• Exclusive offers and discounts from over 1000 popular retailers
• Discretionary bonus scheme
• Working with Zzoomm, you will learn new skills on the job, diversify your abilities and enjoy building a new future for the UK\'s broadband network, one town at a time, and have a great time!

Zzoomm provides you with the flexibility to work in a way that will help you grow and develop. As well as having clear responsibilities, you will get extensive training to help you develop, and you will be building a legacy here as we build the Full Fibre broadband network of the future.

Zzoomm