Job Description

As a survey administrator the role will involve general administration and office duties within a busy chartered surveying practice, supporting the residential practice. Liaising with both internal and external parties to ensure that all queries and processes are handled within the agreed timescales. Responsible for handling customer enquiries. You should be well organized with excellent communication and IT skills and good attention to detail. A team player with a 'can do' attitude.

Responsibilities

Taking instructions and logging them on correctly A good telephone manner and the ability to build relationships with clients Assisting colleagues with general office based tasks Booking appointments and managing office diaries

Skills / Experience

Strong communication skills

Excellent IT skills with Microsoft Office programs particularly Excel

Flexible and able to manage multiple tasks

Ability to build and maintain strong relationships with staff and our clients at all levels of the business

Confidentiality

Experience of working within an office environment

Job Types: Full-time, Permanent

Salary: 23,000.00-25,000 per annum

Schedule: 9am-5.30pm

Application deadline: 10/05/2025

Summary

As a Survey Administrator, you will be responsible for managing and coordinating survey processes to ensure accurate data collection and reporting. This role requires strong organizational skills and proficiency in Microsoft Office, particularly Excel, to analyze survey results effectively. You will report to the Survey Manager and collaborate with various departments to enhance data quality. Your core skills in administrative tasks, phone etiquette, and typing will be essential, while your office experience and IT knowledge will support efficient survey operations. Join our team to contribute to impactful research initiatives.

Job Type: Full-time

Pay: 23,000.00-25,000.00 per year

Additional pay:

Yearly bonus
Benefits:

Company pension
Schedule:

8 hour shift Monday to Friday
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)
Language:

English (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Application deadline: 29/03/2024
Reference ID: Shepherds