Supported Housing Officer

Birmingham, United Kingdom

Job Description


Would you like your work to positively impact the community?

If you have a passion to make a real difference within the community\xe2\x80\x99s people live in then this your opportunity to join a brand-new team, and a brand-new role at Longhurst Group. Initially offered as a 6-month fixed term contract working across our geography (primarily Midlands, occasionally East of England) this could be your opportunity to add value and improve lives.

Community based, 36.25hrs per week, your work will make a direct positive impact, helping to improve community spirit, support residents within them and deliver a heartfelt service at each interaction. This role will require someone with experience of exempt property status, compliance, and intensive housing management.

At Longhurst Group we\xe2\x80\x99re on a mission to deliver an excellent housing service by listening to our customers, caring about the communities they live in and supporting people to live the life they choose to live by providing a localised and dedicated service with an added personal touch.

The role of a Supported Housing Officer is varied, you\xe2\x80\x99ll:

  • Be part of a team of working collectively to deliver an effective and efficient tenancy and estate management service leading on new lettings and assessing exchange applications.
  • Support and help customers by putting them at the heart of everything you do, helping to work through anti-social behaviour concerns.
  • Have a visible presence within the community completing estate walkarounds with our partners.
  • Work collaboratively with other teams, partners and stakeholders to ensure that vulnerable people are safeguarded and that our communities are safe and pleasant places that people want to live in
To be successful as a Supported Housing Officer you\xe2\x80\x99ll need to have a strong customer focus, be organised, driven and have a good working knowledge of the social housing sector. Experience of tenancy/estate management or lettings would be an advantage, you may also come from a legal background and have knowledge of applying legislation to tackle anti-social behaviour.

This role will primarily be community-based however there will be some homeworking included to support admin duties for this role. A full driving licence and access to a vehicle will be required for this role with training provided upon starting.

If you believe you can make positive community contributions and would enjoy work as a Supported Housing Officer, please apply now.

What you receive from us
  • 28 days annual leave plus bank holidays (pro rata to contracted hours)
  • Allowance as part of our driving at work policy.
  • Pension Scheme
  • Life Cover (as part of pension scheme membership)
  • Health Care Cash Plan
  • Free Eye Tests
  • Investment in your personal development through our extensive learning and development opportunities.
  • Family friendly, carers leave plus other paid leave
  • Employee Assistance programme
  • Wellbeing Support
  • Free flu vaccinations
  • Carers Networking Group a platform to support Unpaid Carers
How to apply

Please click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early.

We do not require recruitment agency support at this time - all speculative CV\xe2\x80\x99s will be treated as a direct application.

Vetting Requirements

The important things - We can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day.

Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.

Equal Opportunities

As an equal opportunities\xe2\x80\x99 employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.

We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group.

Longhurst Group

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Job Detail

  • Job Id
    JD2983001
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £36332.3 per year
  • Employment Status
    Permanent
  • Job Location
    Birmingham, United Kingdom
  • Education
    Not mentioned