Job Description

Position:

Night time Outreach Support Worker

Location: Liverpool

Hours: Between 8pm - 8am (includes some weekend work)

Our Purpose

Providing Care is dedicated to supporting young people in care as well as asylum seekers, particularly those aged 16-18, as they transition to independence. We recognise that leaving care is a critical phase in a young person's life and such provide tailored services to meet individual needs. Our mission is to empower these young people by offering personalised support that evolves as they grow in confidence and ability to manage day to day challenges and integrate into society.

At Providing Care, we pride ourselves on our innovative approach in everything we do. As a company, we lead by example, teaching our young people to never give up as there is always a solution. We apply this mentality in everything we do, but more importantly, in everything we want to do.

This service, developed through word-of-mouth recommendations, supports local authorities in placing adolescents with mental health issues in a supportive yet independence-geared environment.

We work with young people with various complex needs, facilitating transitions from hospital wards to community living. Our team collaborates with hospital staff, local CAMHS teams, and commissioning officers to ensure smooth and confident transitions.

Your Purpose

As an Outreach Support Worker at Providing Care, you will play a crucial role in guiding young people aged through the transition from care to independent living. This job includes being on-call for any support needed by the Young Peple between the hours of 8pm - 8am (7 days per week). This involves being on-call to collect Young people and take them from one place to another (within a limited area) and also completing some basic paperwork where required on the nights you're not required to go out at all for support purposes.

The role demands empathy, compassion, resilience, problem solving, respecting professional boundaries and a commitment to making a positive impact on the lives of vulnerable young people.

But most importantly, you need to have a

passion

for working and supporting young people on their transition journey from childhood and adulthood to independence.

Your Role (Duties and Responsibilities)

Emotional Support:
Offer a listening ear and emotional support to young people, helping them navigate the challenges of transitioning out of care.

Boundary Setting:

Establish clear and firm boundaries to foster independence while ensuring the young person does not develop an over-reliance on the support worker.

Record Keeping:
Maintain accurate records of interactions and progress, ensuring that all documentation is up to date and complies with relevant regulations.

Crisis Intervention:

Be prepared to provide immediate support in crisis situations, working to de-escalate and manage challenging circumstances effectively.

Safeguarding commitment and Compliance:

Reporting safeguarding concerns to senior staff within the organisation.

Following support plans to help young people to achieve their goals.

Shift Patterns:

You will need to be flexible in working between the hours of 8pm - 8am including, weekends, and Bank Holidays. Set rotas can be accomodated to fit in with personal requirements (I.e. 3 shifts on then 3 shifts off or 1 week on shift and 1 week off shift).

To be successful in this role these are the essentials you will need:

Qualifications, Experience and Abilities

Essential:

Experience working with young people, particularly those with diverse and complex needs or challenging behaviours.

Full UK driving licence with Business Insurance

Well presented in appearance

Elevated and motivated with good organisation skills

Knowledge of the challenges faced by young people leaving care.

Ability to build trust and rapport with young individuals.

Knowledge of local community resources and services.

Commitment to promoting equality, diversity, and inclusion.

Strong communication (written and verbal) and interpersonal skills.

Ability to work independently and as part of a team.

Ability to use own initiative.

Resilience and the ability to remain calm under pressure.

IT capabilities

Desirable:

Relevant qualifications in social care, youth work, or a related field.

Experience working with mental health issues, self-harming behaviours and behaviours that challenge.

Knowledge of the care system and transition processes for young people as well as safeguarding.

Additional Requirements

Age Requirement:

Some placements require a minimum age of 23 due to the Local Authority's requirements to be at least five years older than the youngest child in care.

What We Offer:

Competitive salary and benefits package.

Ongoing professional development and training opportunities.

A supportive and inclusive working environment.

Opportunities to make a real difference in the lives of young people.

Shopping Discount Platform

Possibility to complete QCF qualifications to become qualified Youth and Community Worker.

Providing Care is committed to safeguarding, protection, and promoting of welfare of children. As part of our recruitment, selection, and appointment processes we conduct a range of vetting checks including Right to Work and Enhance DBS checks, to ensure that only those who are suitable to work with children and vulnerable people are appointed.

All successful applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with Disclosure & Barring Service/Disclosure Scotland with a check against the "Barred children's list" and at least 2 references that cover the period of at least the last 3 years of your employment as well as additional character references; for all our services we will request references from where you have worked with either Children or Vulnerable Adults.

It is a criminal offense for people who are barred from working in regulated activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group (i.e. adults at risk, children, or both)

Equal Opportunities:

Providing Care is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All young people are equally entitled to have their needs met in a fair and balanced way. All team members are responsible for promoting equal opportunities for all, and for challenging any behaviour or practice, that discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, or any other perceived difference.

Job Types: Full-time, Part-time

Pay: From 12.30 per hour

Benefits:

Company pension Employee discount Referral programme Store discount
Shift:

Night shift
Language:

English (preferred)
Work Location: Remote