Job Description

NEW Opportunity Support Time and Recovery Worker, Full Time, West Bromwich, 12.21 p/h plus EXCELLENT benefits!

About Us

Here at KPG we are passionate about improving emotional health and transforming lives, where everyone has access to the emotional wellbeing support that they need to lead a healthy and rewarding life.

Our values are Integrity, Inclusion, Initiative, Innovation, and Independence; at the forefront of our minds are our service users and our people, providing a great place to work. We are Gold standard accredited with Investors in People and are also recognised by Best Companies to work for.

The Support Time and Recovery Worker will provide key worker support to vulnerable service users, in a floating support capacity, in a range of issues which include, but is not exclusive of:

Managing their own accommodation successfully

Maximizing their income

Exploring work or education opportunities

Develop independent living skills

To reduce social exclusion and maintain a presence in the community

Working within the Recovery Model to improve the quality of life and mental wellbeing.

This role is 37.5 hours per week working Monday to Friday 9am to 5pm.

There is a requirement for the support and time recovery worker to have the skills and knowledge to be able to have good listening and empathy skills, to understand and support individuals with mental health and know how to handle difficult situations and be familiar with common mental health conditions. Working well with others and keeping good records, are also important parts of the job. Overall, need a mix of people skills, knowledge, and practical experience to do the job effectively.

Please note that all roles at KPG require a satisfactory DBS check.

What's on Offer?

12.21 per hour

35 days per year (pro-rata) plus time off for your birthday

Enhanced company pension contribution (5%)

Wellbeing hour every week to focus on your health and happiness

Length of service holidays (up to 3 extra days)

5 volunteering days per year to help a cause of your choice

Free on-site car parking

Free suicide awareness & mental health first aid qualification

Paid on 19th of each month for the full month

Key Tasks:

Client Support & Coordination

Ensure all aspects of working clients are fulfilled within agreed timescales and quality standards.

To provide time and support to service users on an individual basis.

Liasing with other external agencies, complementary therapies, and community groups on behalf of people who use our services.

Safeguarding

Contribute to protecting individuals from the risk of abuse and harm, both to themselves and others using services.

Teamwork & Collaboration

To support colleagues in the assessment of new referrals to the service.

Engage in regular team meeting and discussions to ensure effective communication and collaboration.

Record Keeping and Documentation

Maintain accurate records as per company policy and procedures utilising appropriate paper and electron systems.

Keep up to date details of services activities and outcomes in charity logs, always ensuring transparency and accountability.

Relationship Building

Build rapport with service users based on respect and honesty, offering support and trustworthy environment for their recovery journey.

To provide person centred, practical support and reassurance to enable service users to manage their accommodation successfully, to improve their quality of life and to maintain presence in the community.

Please note that we are unable to provide visa sponsorship for applicants that do not have the right to work in the UK or who may need sponsorship in the future. We are a disability confident employer and if you require any reasonable adjustments as part of your application, please let us know.

Job Type: Full-time

Pay: 12.20-12.21 per hour

Benefits:

Free parking On-site parking
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Support Time and Recovery Worker