Job Description

Job information

INTERNAL JOB - This vacancy is only available to Newport City Council employees and Agency Workers currently engaged with the Council

To apply you must have an Employee Self Service (ESS) account. If you do not have one please contact trent.helpdesk@newport.gov.uk with your employee reference, name and job title.

Post No. POSN004261 - Support Officer



The Private Sector Initiatives team are looking for a motivated, friendly and enthusiastic individual to provide administrative and practical support, to enable the smooth running of our tenant and property management services. The team leads on managing Temporary Accommodation for homeless clients and also a growing portfolio of permanent homes.



The successful candidate will:



be able to work effectively both alone, and as part of a busy, customer-facing team support the team with a wide range of administrative and practical tasks undertake site visits where needed to support effective property management liaise with customers to ensure personal items are stored in line with the legislative requirements provide reception cover when required for the department's Housing drop-in service, triaging and directing customers to the most appropriate part of the service.

If you would like an informal conversation about this role please contact Accommodation Supply Manager, Hannah Thorne at Hannah.thorne@newport.gov.uk or on 07814 495 240.



In return for your commitment, we offer an open, friendly working environment with modern working practices and systems. Benefits include a generous annual leave entitlement, professional development, and flexible working.



Role Location - based in Newport city centre, with the opportunity for hybrid office/home working.



The interview date will be confirmed shortly following shortlisting.



We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.



Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.



Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.

Our values - Fairness for all, Making a difference, Being responsible, Working together

Ein gwerthoedd - Tegwch ar gyfer pawb, Gwneud Gwahaniaeth, Bod yn gufrifol, Gweithio gydan gilydd