Job Description

The post holder will deliver audio typing support for clinic correspondence. Specifically, the main duties of the role will involve clinic and results letters typing using Winscribe and similar systems.Main duties of the jobThe role is vital in ensuring patients are informed in a timely way, regarding their care pathways and requires good levels of concentration, proof reading skills and involves prolonged periods of typing for large periods of the dayThe post holder will need to be able to understand and interpret functional/medical/legal terms and organisational policies and procedures, working with colleagues to ensure correct process is followed and ensure the smooth administration of patient flow.Ability to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures primary to coordinate care plans.The role will be linked to a system that supports departments and business groups to ensure typing is available to cover for shortages and peaks in demand across departments.Outputs will be measured using a set of performance measures to ensure consistency and high quality, timely service provision.Duties and responsibilities include assisting and implementing the interface and support required with the flow of patients through the system as required.Act as the link between consultants, clinicians, the booking team and other areas to ensure care is delivered in a coordinated and efficient way.About usWe hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.Benefits we offer to you:o Between 27-33 days of annual leave plus bank holidayso NHS pension scheme membershipo Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go furthero NHS Staff discountso Cycle to work schemeoSalary finance - for loans, savings, budget planning and tips on managing debto Stockport Credit Union- for local financial adviceDate posted21 March 2025Pay schemeAgenda for changeBandBand 3Salaryxc2xa324,071 to xc2xa325,674 a year pro rata per annumContractPermanentWorking patternPart-timeReference number362-A-24-7048261Job locationsStepping Hill HospitalPoplar GroveStockportSK2 7JEJob descriptionJob responsibilitiesMain Duties and ResponsibilitiesResponsible for typing and processing of all work generated by the consultants and their junior medical team, adhering to appropriate deadlines.

• Responsible for medical audio typing for any of the laboratory Medicine disciplines as directed by the senior secretarial team.
• Responsible for general typing and processing of work as directed by the senior secretarial team.
• To be responsible for the opening and sorting of mail on a daily basis.
• Organising and maintaining a filing system.
• Electronic diary maintenance including booking of meetings and appointments.
• Dealing with telephone calls and making telephone contact with personnel at all levels.
• Obtain patient records from the medical records department / ward etc.
• Ensure notes are tracked via the PAS system.
• Arrange study leave, book travel tickets and accommodation, submit expenses and monitor records.
• Photocopying, laminating and binding of all necessary documentation.
• Provide cover in the absence of staff within the secretarial team.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.If successful this vacancy will require a Standard DBS check at a cost of xc2xa326.50. This cost will be deducted from your first Trust salary.In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of xc2xa316. Job descriptionJob responsibilitiesMain Duties and ResponsibilitiesResponsible for typing and processing of all work generated by the consultants and their junior medical team, adhering to appropriate deadlines.

• Responsible for medical audio typing for any of the laboratory Medicine disciplines as directed by the senior secretarial team.
• Responsible for general typing and processing of work as directed by the senior secretarial team.
• To be responsible for the opening and sorting of mail on a daily basis.
• Organising and maintaining a filing system.
• Electronic diary maintenance including booking of meetings and appointments.
• Dealing with telephone calls and making telephone contact with personnel at all levels.
• Obtain patient records from the medical records department / ward etc.
• Ensure notes are tracked via the PAS system.
• Arrange study leave, book travel tickets and accommodation, submit expenses and monitor records.
• Photocopying, laminating and binding of all necessary documentation.
• Provide cover in the absence of staff within the secretarial team.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.If successful this vacancy will require a Standard DBS check at a cost of xc2xa326.50. This cost will be deducted from your first Trust salary.In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of xc2xa316.Person SpecificationEducationEssential

• NVQ Level 3 or Equivalent
• Appropriate ICT/keyboard skills/audio typing skills/medical terminology qualifications or demonstrable equivalent experience
• Good general standard of education to GSCE level C or above in English and maths or equivalent or relevant experience

KnowledgeEssential

• Knowledge of secretarial and administrative procedures and systems
• Understanding of RTT and cancer targets and ability to ensure smooth care pathways

ExperienceEssential

• Experience of secretarial and administrative procedures, including audio typing

SkillsEssential

• Flexible
• Adaptable

Person SpecificationEducationEssential

• NVQ Level 3 or Equivalent
• Appropriate ICT/keyboard skills/audio typing skills/medical terminology qualifications or demonstrable equivalent experience
• Good general standard of education to GSCE level C or above in English and maths or equivalent or relevant experience

KnowledgeEssential

• Knowledge of secretarial and administrative procedures and systems
• Understanding of RTT and cancer targets and ability to ensure smooth care pathways

ExperienceEssential

• Experience of secretarial and administrative procedures, including audio typing

SkillsEssential

• Flexible
• Adaptable

NHS