Job Description

Supply Chain Manager

Location:

Huddersfield office (Birkby Grange). HD22XB

Hours:

Monday-Thursday 08:30-17:30 | Friday 08:30-17:00.

Department:

Business Delivery.

Reporting to:

Head of Supply Chain.

Who are we?

We're Ello Group - a leading customer engagement business that builds meaningful, lasting connections between brands and consumers. From Compare the Market, NatWest, and Lloyds, to Vodafone, Vue, and more - we support the UK's most recognisable brands with loyalty, acquisition, and engagement solutions that deliver real value. We're the home of tastecard, Coffee Club and Gourmet Society - helping people save money on the things they love, without compromising on their lifestyle.

About the role

We're looking for a highly motivated Supply Chain manager with logistics & procurement expertise to join our Business Delivery team. You'll lead and inspire our logistics function, ensuring the smooth and timely delivery of services across the business - while also playing a key role in supplier management, cost control, and operational improvement.

You'll work closely with the Head of Supply Chain and internal stakeholders to drive performance, streamline processes, and enhance overall supply chain efficiency. This is a fantastic opportunity to step into a varied, fast-paced role within a collaborative, forward-thinking business.

What you'll be doing:

Logistics:

Implement logistics strategies to enhance efficiency and customer satisfaction. Oversee daily operations, ensuring productivity, quality, and cost control targets are met. Resolve issues quickly and effectively, acting as an escalation point where needed. Monitor stock levels, coordinate inventory, and manage supply and demand channels. Champion process improvements, working closely with cross-functional teams. Maintain and enforce health and safety protocols and compliance procedures.

Procurement:

Support contract negotiations and build relationships with trusted suppliers. Ensure suppliers meet agreed standards through regular reviews and performance assessments. Source new suppliers, products and services in line with business needs. Maintain accurate and up-to-date supplier records. Support the strategic development of procurement policies and procedures.

Leadership:

Inspire and manage a collaborative and adaptable team culture. Conduct regular team performance reviews, feedback sessions and development planning. Lead team meetings, training, and retrospectives. Promote a positive, inclusive, and professional environment for all direct reports.

Strategic:

Identify risks within the supply chain and implement mitigation plans. Monitor supplier performance and find opportunities for improvement. Drive cost-saving initiatives and support carbon reduction goals. Ensure ongoing compliance with ISO standards and internal company policies.

What we're looking for:

Proven experience in logistics, procurement or supply chain management. A confident leader with excellent communication and people skills. Strong stakeholder communication at all levels. Strong problem-solving ability and a hands-on approach. Strong organisational and strategic thinking skills.

Key Benefits:

A friendly, supportive culture where everyone's voice is heard. https://www.instagram.com/life_at_ello/ Opportunities for personal development and progression. A business that encourages innovation and celebrates success. The chance to make a meaningful impact every single day. Excellent Employee Benefits https://www.ellogroup.co.uk/about-us/ello-life
If you are ready to take your career in dispatch, supply chain management to the next level and make a significant impact on our operations, we invite you to apply today!

Job Type: Full-time

Pay: 32,000.00-35,000.00 per year

Benefits:

Additional leave Casual dress Company events Company pension Discounted or free food Employee discount Free parking Health & wellbeing programme On-site parking Referral programme Sick pay Store discount
Schedule:

Monday to Friday No weekends
Application question(s):

Are you located in the UK? Tell me about a time you led a process improvement Tell me about a time you had to respond quickly to an unexpected disruption in the supply chain Tell me about a time you supported or developed your team through a period of change or challenge Tell me about a time you used data or analysis to influence a strategic decision Tell me about a time you managed a supplier relationship that was underperforming
Work Location: In person

Application deadline: 10/05/2025
Reference ID: SCM1