Job Description

We have an exciting opportunity for a Trainee Shift Supervisor / Team Leader to join our Subway Franchise at our Whitechapel & North John Street Stores.

Subway is expanding in the UK. opening stores just around the corner from you, we are looking for people that are as passionate about customers and love food!

As a

Supervisor / Team Leader

you will be the face of the Subway brand, with a winning smile, warmth and friendly attitude you will ensure that your team show motivation and make fantastic sandwiches quickly, efficiently and just how the customer likes it! You will take pride in your role and ensure that their gold standard of ingredients is maintained!

THE ROLE

Supervisors / Team Leaders

play an essential part in ensuring stores run efficiently and with service at the heart of every shift. You are the face of our vibrant and fun business bringing the brand to life and ensuring our customers receive the service and high-quality food they have come to expect.

With a great attitude and a love of customer service you will delight in making fresh, quality sandwiches for your customers and motivating your team to do the same. You will be fanatical about fresh produce, cleanliness and always give a friendly greeting.

Managing a shift in this small yet busy team, you will be using your initiative to make decisions and enjoy this fast-paced food environment. You will enjoy supervising a team and directing them on you shift, actively managing customer satisfaction, product quality and overall store performance.

ROLE RESPONSIBILITIES

The main areas of the Supervisor / Team Leader responsibilities include:

Main duties:

Ensures the team is motivated and provides a service focused environment Trains and coaches the team and leads by example Staff rotas and shift patterns Assist the Store Manager with stock control and ordering Ensure cleaning schedules are in place and followed by staff in order to maintain high standards Ensure and maintain high standards of cleanliness and hygiene making routine checks in line with company procedures Greets customers and provides a welcoming and friendly store environment Prepares ingredients and delivers exceptional quality sandwiches in a timely manner Demonstrates a real understanding of the menu items and can explain it to customers in an enthusiastic manner - is able to train new starters Cash management, giving change, recording orders, cashing up Ingredient management during the shift Food handling and preparation according to the brand formula Must be flexible on working hours as store is open till 11pm on Fri/Sat
BENEFITS

A passionate and fun team environment Fantastic training and development opportunities Discounts on food and beverages whilst on shift Recognition Schemes Join an established, successful franchise Opportunities across multiple existing high-profile brands with many more to come!
Job Type: Full Time

Salary: Up to 12.25ph

Job Types: Full-time, Permanent

Pay: Up to 12.25 per hour

Benefits:

Company pension Discounted or free food
Schedule:

10 hour shift 8 hour shift Day shift Monday to Friday Night shift Weekend availability
Work Location: In person