Job Description

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UE06, \xc2\xa331,396 - \xc2\xa336,024

Teaching and Student Services Team, School of Social and Political Science, College of Arts Humanities and Social Sciences

Full Time for 35 hours per week

Open Ended from October 2023

The Opportunity:

You will provide a first contact point for students within the School, providing guidance and support, including additional assistance where needed, to those navigating the University support systems. Working closely with academic and professional services teams, this role will enable students to achieve their potential, as well as ensure parity of experience for all students.

Your skills and attributes for success:

• HNC/HND or equivalent level qualifications plus typically a minimum of 3 years\' relevant work experience, or broad experience (typically a minimum of 5 years), acquired through a combination of job related training and considerable on-the-job experience, demonstrating development through involvement in progressively more demanding relevant work/roles.
• Knowledge of and sensitivity to the complex areas of student wellbeing and support
• Experience of working independently and ability to prioritise workloads in the face of conflicting demands
• Excellent written communication skills
• Competent IT skills (e.g. Outlook, Word)
• Excellent interpersonal skills - remaining calm under pressure, being able to provide a safe and welcoming space for students in distress
• Excellent active listening skills
• Excellent communication skills
• Sound analytical and pragmatic problem-solving skills
• Constructive team player, demonstrating ability to work collaboratively
• Strong commitment to equality and inclusion
• Ability to understand the need for boundary setting when working with students

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As part of your application, please submit a CV and covering letter that addresses your suitability for the role.

Informal questions about this post can be directed to the Hiring Manger, Catriona Elder, via email at .

External applicants, please refer to the guidance in \'How to Join Us\' to support your application process.

For current employees interested in applying for this role, please apply as an internal applicant through the People & Money Current Jobs app.

As a valued member of our team you can expect:

An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, flexible working and much more. Click to access our (opens new browser tab) for further information and use our reward calculator to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our (opens new browser tab)

On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.

Key dates to note

Interviews will typically be held 2-3 weeks after the closing date.

Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.

About Us: As a world-leading research-intensive University, we are here to address tomorrow\'s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.

About the Team:

The School of Social and Political Science (SPS) is one of the largest and most successful schools of social science in the UK, with global reach and local and global impact. Our goals are to promote excellence in education, research and innovation. The School comprises seven Subject Areas plus a number of research and teaching centres and institutes, and a number of cross-Subject consortia and other units. The academic staff complement currently numbers c.265fte. Our staff profile is multi-disciplinary across the key social sciences with a strong and growing international orientation. The School has c. 2,600 undergraduate and postgraduate taught students on its programmes of study, and c. 250 doctoral researchers.

The School\'s primary aim is the advancement and dissemination of knowledge and understanding of social science. We provide an outstanding educational environment and support the highest quality research, tackling some of the world\'s greatest challenges. We deliver excellence in discipline-based and interdisciplinary programmes. In addition, as a School, we play a leading role in delivering learning opportunities for students across the University to engage with current global challenges and uncertainties and in equipping students with the social science tools and lenses they need to become active, responsible and critical global citizens and leaders.

In REF 2021, the School returned 100% of its eligible staff from Professors to early career researchers; a strategy that combined excellence with inclusion. All four Units of Assessment to which SPS contributed were rated amongst the top five in the UK for their breadth and quality of research. Overall 39% of our research activity was classified as world leading with a further 47% assessed as internationally excellent. For two of our four Units of Assessment - Politics and International Relations, and Social Policy and Social Work - the whole of the research environment achieved the highest possible rating and was judged to be world leading.

For further information about our school please visit http://www.sps.ed.ac.uk/

University of Edinburgh