Job Description

Organisation - HR Director
Job - Stuart Ross Internship
Position Type - Full Time



Thank you for your interest in applying for this TfL Internship Scheme.




The application will contain a series of questions to establish your eligibility. Please read through the eligibility criteria below carefully and ensure that you are eligible before applying.




It is important that you take great care in reading and answering these questions as we will not be able to revert your application if an error is made.




Please Note: We only allow one application for any of our Graduate or internship schemes per year. Any subsequent applications will be withdrawn. Stuart Ross Communications Internship
Creating inclusive opportunities for the next generation of communicators
Bursary
A bursary of \xc2\xa321,824 (in line with London Living Wage)
Internship overview
The Stuart Ross Communications Internship is a diversity initiative targeted at increasing the number of people from under-represented groups entering in the Public Relations, Communications and Marketing industries. Find out more about the internship and its background here.
The programme has been highly successful, and our interns have gone on to work in Communications both in the public sector and private sector organisations, including to some senior positions in organisations as varied as the NHS, the Metropolitan Police and the Arts Council and TfL.
Benefits

• Free travel on the TfL network for you and a nominee who lives in the same household.
• Discounted national rail and Eurostar travel
• Minimum 30 days annual leave (pro rata) plus public and bank holidays.
• Tax-efficient cycle-to-work programme
• Retail, health, leisure, and travel offers & many more

Duration 11 months. Full-time, Monday to Friday.
Entry requirements
Applications for joining TfL in 2024 are sought from candidates with specific protected characteristics who are:

• From Black, Asian or other minority ethnic backgrounds and/or

• People with a disability (as defined by the Equality Act 2010) https://www.legislation.gov.uk/ukpga/2010/15/contents and/or

• Individuals from a disadvantaged socio-economic background

Additionally, they must be either:

• A graduate with, or an undergraduate on track to achieve, a minimum 2:2 in any degree, or

• A non-graduate with no more than one year\xe2\x80\x99s paid experience in the communications industry such as public relations, public affairs, marketing, stakeholder engagement, media, or other related fields.

The opportunity for those from ethnic minorities and/or having a disability to apply for the scheme is aligned with the positive action provisions of the Equality Act 2010. This allows for an employer to take certain actions where people who share a protected characteristic, such as being of a certain ethnic minority, are under-represented in participating in a particular activity. The Government guide to Positive Action in the Workplace sets out further detail on Section 158 ((General) positive action) of the Equality Act at Sections 8-9. As a public sector body, TfL is required by Section 149 of the Equality Act 2010 to advance the Public Sector Equality Duty, by which we must not only take steps to eliminate discrimination, harassment and victimisation on grounds of protected characteristics, but must also seek to advance equality of opportunity between persons who share a relevant protected characteristic and those who do not share it.
Location London/Hybrid. Up to 50 per cent of time can be spent working from home over a 4-week period. Hybrid working arrangements may alter subject to business requirements. This role benefits from regular in-office working.
What will I be doing? Working in a fast-paced communications environment, you\xe2\x80\x99ll learn the essential skills you need to start your career in the industry. You will have the opportunity to develop your written and verbal communication skills to reach a range of different audiences, including customers, the media, businesses, stakeholder groups and politicians. As part of the team, you\xe2\x80\x99ll be involved from the outset in key projects, creating campaigns, influencing how customers use London\xe2\x80\x99s transport network and helping to shape TfL\xe2\x80\x99s reputation.
During your 11-month internship, you will collaborate with teams across the organisation and gain a solid understanding of London\xe2\x80\x99s transport network as well as building your skills in several specialities such as Public Relations, Public Affairs and Marketing.
You will be based in one of three teams, below, and may have the opportunity to undertake a placement in another area.
TfL Press Office
One of the UK\'s busiest press offices where you\'ll gain all the essential skills you need to start your career in Public Relations. You\'ll be involved in handling the big stories of the day affecting TfL as well as delivering dedicated stories and campaigns. You\xe2\x80\x99ll learn the full range of Public Relations skills needed to work in the industry, from writing press releases, dealing with journalists and crisis handling to generating ideas for high profile campaigns and organising media events. These could include campaigns to tackle sexual harassment on public transport, Art on the Underground or Poppy Day.


TfL Customer team
This team champions and is the voice of TfL\xe2\x80\x99s customers, through marketing, customer information, behaviour change and income generating campaigns. From day one you\xe2\x80\x99ll be involved in beginning to end of campaigns, learn how to use the best channels to inform customers and influence their travel behaviours and be involved in using customer feedback, research and data to problem-solve customers\xe2\x80\x99 frustrations and provide best-in-class customer experience.
TfL External Relations
This includes Government Relations and Stakeholder, Advocacy & Engagement who are responsible for building and maintaining productive partnerships with customer and representative groups, businesses, charities, politicians and many others. During your time you will be provided with all the skills necessary for a career in Public Affairs, including developing relationships with key stakeholders, monitoring events and third-party positions on transport and related issues, responding to casework, ensuring feedback informs how we improve our policies and services and briefing senior TfL officials in preparation for meetings, events and speeches.
What do we look for? Everything we do as an organisation is to ensure that our evolving city remains future proof for millions of Londoners. Our talented interns form a vital part of that vision, so it\xe2\x80\x99s important that we find the best people to help us do this. We\xe2\x80\x99re looking for people who are:

• Motivated to learn and gain experience during their internship at TfL
• Passionate about a career in communications, public relations, marketing or public affairs
• Team players who thrive on working with other people, as well as working independently

What training and support will I get? You will be supported with a wide range of on-the-job practical experience and placements as well a combination of training, mentoring, and networking.
You\'ll also receive one-to-one guidance throughout the programme from your:

• Placement manager: Responsible for your day-to-day management and support with your development

• Scheme sponsor: A senior manager who acts as a technical and professional adviser and has line manager responsibility

• Buddy: Usually, a previous intern or graduate

• Development adviser: Supports your professional development through providing career coaching and career progression at TfL

We are also a Disability Confident employer and operate a transparent recruitment process that removes barriers for candidates with a disability. Please let us know if you require reasonable adjustments for any stages of the application process or, if successful, to undertake the internship.
Sustainability
Intrinsic to TfL\xe2\x80\x99s work ethos we operate in a sustainable way to protect and regenerate the natural world. Our communications teams play a pivotal role in telling this story.
Interview and assessment process You will receive support and information around each assessment stage as your progress through your application.
Please see link on TfL website providing further guidance on application and assessment for internships: https://tfl.gov.uk/corporate/careers/how-to-apply-for-apprentice-and-graduate-roles Please pay close attention to emails and deadlines provided noting you have 1 week to complete assessments, and we cannot re-issue these tests. Please let us know if you require reasonable adjustments for any stages of the application process or, if successful, to undertake the internship.
If you are invited to assessment, we will ask you to express a preference for which one of the three teams listed above you are interested in joining but this will not be a definitive confirmation that it will be the team you will be placed with, if successful.

Inclusive Recruitment Process




We operate a transparent recruitment process that removes barriers for candidates with a disability. Please let us know if you require reasonable adjustments for any stages of the application process.




We\'re a Disability Confident employer, and we offer guaranteed interviews to candidates who apply via the scheme where the minimum criteria for skills, knowledge and experience have been met.




In High Volume campaigns including Graduate, Apprentice and Intern recruitment the minimum criteria we set is achieving a pass mark in our first stage assessments, adopting a proportionate approach as part of the Disability Confident scheme.




Contact us

Please let us know if you require any reasonable adjustments.

Contact the recruitment team on:




Phone: 0203 005 1680 (Monday to Friday between 09:00 and 17.30)

Email: earlycareerscampaigns@tfl.gov.uk