Job Description

As we continue our mission to make people happy through chocolate, we're looking for a

Strategic Revenue

Management

& Pricing

Lead

to join our

Category Management

team on a

full-time, permanent

basis.


This is a fantastic opportunity to create and embed

pricing and revenue management strategies

to optimise growth for the business. Hotel Chocolat is expanding in the UK and the USA in 2025, and this role will be key in ensuring we are putting

consumer and customer

s at the centre

of all markets and channels. You'll lead the development of commercial frameworks, strategic pricing, and price pack architecture to

drive revenue growth and optimise our portfolio

.


As well as a competitive salary and a range of company benefits, you'll receive

50% discount

on all products and a

70% discount

for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.


Here at Hotel Chocolat, we've adopted

hybrid working

. This means you'll join us on-site for three days a week, and for the other two days - you can work from wherever you like!

What

you'll

be doing...

Creating, executing, and embedding a portfolio and market (by country/channel/customer

) pricing revenue strategy

including being responsible for developing pricing reports, revenue models, and pricing/promo frameworks. Owning

pricing reports, revenue models, and promotional frameworks

to support revenue growth. Guiding the delivery of

Strategic Revenue Management (SRM)

with annual commitments to drive growth in across these pillars: Price pack architecture - driving consumer penetration and category profit pool with an optimised pack-price architecture. Pricing strategy - Optimising pricing strategy on the existing range and driving the future portfolio pack strategy through tracking and monitoring environment and competitor activity. P&L: Futureproofing the business P&L across all channels specifically digital commerce where there are trade investments. Portfolio mix - Guide SKU optimisation and growth strategies to support the growth and MAC targets of the business

Who you are...

A naturally

curious, analytical, and commercially driven

individual with a strong background in

pricing analytics

. A

strategic thinker

who can turn complex data into actionable insights that drive growth. A

strong stakeholder manager

, confident in working cross-functionally and influencing across a matrix organisation. Highly organised, with the ability to

manage multiple projects

in a fast-paced environment.

Essential

Bachelor's degree

in a relevant field. Deep understanding of

pricing, promotional effectiveness, and trade architecture

. Proven ability to

integrate data-driven insights

into processes and decision-making. Experience delivering

analytical products

and working with product teams. Strong

storytelling and executive

stakeholder

communication skills

. Experience

influencing without authority

in a matrixed organisation. Proven ability to

manage relationships

with external data vendors and analytics providers.

Project management experience

, with the ability to handle multiple priorities. Experience within the

CPG (Consumer Packaged Goods) and Retail sector

.

Desirable

Experience working with

Tableau

and other analytics platforms.

Who are we?

We're one of the UK's favourite

premium chocolate brands

, with a range of products spanning

luxury gifts, alcohol, and our pioneering drinking chocolate system, the

Velvetiser

(TM)

.


A cacao pod takes years to grow - it can't be rushed if it's going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was

luxury chocolate

that we were really passionate about.


Now, we're market leaders in the industry. What began as an online-only business grew to over

150 stores

across the UK, and we're still growing... Today, we're

multi-category, multi-channel, and multi-territory

, and our customers, colleagues, cacao farmers, and suppliers all benefit from the success we make together.


To learn more about us and read about our

People Pledge

- our commitment to equality, diversity, and inclusion - click here: hotelchocolat.com/uk/engaged-ethics/our-people.html