Job Description

With more than 100 years' experience behind us, joining Magnet means joining one of the UK's biggest and best known kitchen brands and is part of the wider Nobia group.

What's on offer?

For this role you will earn a starting salary of 30,000 with uncapped on-target earnings of c35,000. At Magnet we truly recognise and reward your achievements, so you have the benefit of a commission and bonus scheme so your hard work doesn't go unnoticed.

What you'll be doing

The Greater Picture:

At Magnet, we're not just designing kitchens; we're building connections. This role is integral to our journey. You will be based in one of our Magnet showrooms, working closely as part of a fast paced, sales driven and motivated team. You will be an asset to the team, helping to drive sales, meet targets and collaborate on exciting projects.


As a Store Service Manager growth will be a priority and will be achieved by supporting driving process, looking at cost efficiencies and applying an ethos of accuracy and compliance. You will assist the team by been involved in any change initiatives, ongoing projects, coaching and supporting both new and existing colleagues, regarding training and development throughout the customer journey. You'll also work closely with all our customers, delivering amazing customer service and dealing with any of the issues they might have effectively.

The Here and Now:

At Magnet, we're not just designing kitchens; we're building connections. This role is integral to our journey, helping to drive sales, meet targets and collaborate on exciting projects.


From the initial conversations in our showroom right through to installation and after care (home visits), we strive to create a welcoming environment to ensure consistent deliver high standards of customer service throughout.

Your skillset for performance:

At Magnet we focus on three core values: Care - Inspire - Deliver. We encourage an environment where colleagues are dedicated to live these values and put them into practice on a daily basis, that is how we thrive as a company.


As a Store Service Manager we are looking for an individual who is customer focused and always willing to go the extra mile. Also to be successful in this role, you will ideally have the following attributes:

Customer service and a personable manner The ability to demonstrate great leadership skills in order to manage and develop the team to their full potential Sales motivated and confident working towards targets Experience with building great working relationships across teams Being proactive around the market trends and competitors Flexibility around working hours A full UK driving license

In our recruitment process we'll decide whether there're enough similarities between your skills and aspirations and the skills and competences required for the role.

We believe you will enjoy working here if you:

Have a strong passion for reaching sales targets Have a creative mindset and a willingness and desire to learn Feel motivated working in a dynamic, fast-paced environment Have an open-minded personality and enjoy thinking outside of the box

We are looking for the right person who is going to be an asset to our team by demonstrating their transferable skills from previous experience.

What's in it for you? Why choose Magnet?

We genuinely want your role within Magnet to be exciting, inspiring and rewarding. We offer you a fast-paced but balanced environment with opportunities for growth, whether that's vertical or horizontal, and where your voice is heard. You'll quickly notice how much we value team collaboration, transparency, fun while working and we focus on being an inclusive and great place to work. We are a team that brings our heart to work. And our commitment to quality means working here isn't just better for you - it's better for life! Your journey at Nobia also comes with a range of brilliant benefits, such as:

A competitive salary and commission package Personal development plan, access to tools and platforms A generous discount on our kitchen products Holiday Purchase Scheme, with the ability to buy up to 5 days additional annual leave Attractive Pension Scheme Virtual GP access Discounts with various retailers Cycle to work Scheme

Your journey starts here!

At Magnet, we believe in making work a great place to be where everyone can feel at home. If you're excited to make a difference and help us create something extraordinary, we'd love to hear from you!



Find out more about us at: Magnet Careers - Nobia

#LI-Onsite

#Magnet